Jessica Brooks
Loan Originator, NMLS ID# 680105
Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together... Show More
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Jessica was great. The AmeriSave portal and the underwriter were awful. We submitted the same documents repeatedly. We are experienced home buyers and never had an experience such as this. AmeriSave counted my retail store’s current debts but...
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Very informative and helpful. Very responsive with emails and texts/phone calls. Really appreciate all her quick hard work.
Knowing what is next always means a lot to me. I have asked her several times about what to expect next...Is there a website for me to pay my mortgage online, How do I go about sending in taxes when I get them, etc. She didn't seem to have...
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I was misinformed to collect $500 to lock me in. I was promised a rate that was not feasible, but just to please me the agent lowered the interest rate and increased the loan costs. The agent never wanted to close this loan and when rates started...
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It isn't Jessica that I wouldn't recommend. It's Amerisave I wouldn't recommend. The company's established procedures are disorganized and haphazard. I was repeatedly getting requests for additional information, & often a duplicate request...
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Have Patient With older people
Excellent customer service! 15 days from application to closing! My loan officer, Jessica Brooks was very professional, courteous and kept me up-to-date throughout the entire process. Thank you!
Jessica was great. She was willing to work with us even outside of what you would consider business hours since we were in a state that was a whole different time line. She answered questions, was always friendly and helpful and did her best...
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Jessica has done Great job as a loan originator. She was always quick to respond and answered my questions even during late hours. She was very easy and a pleasure to work with and I highly recommend her. She stayed on top of issues I had...
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Jessica was very knowledgeable and helpful. She gave us several options to choose from, and made this a very good experience.
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About
Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together we will come up with a solution to help you achieve your goals.
I was born and raised in the Kentuckiana Area and currently reside here. I have worked in lending my entire career. I started in banking as a teller and worked my way up to management. From there I went on to manage a loan office for about 6 years which led me to AmeriSave Mortgage Corporation.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS ID #680105
- AK AK680105, AR 120185, CA CA-DFPI680105, CT LO-680105, IN 50122, KY MC730959, MA MLO680105, MT 680105, OH MLO-OH.680105, PA 77308, VT VT680105, WI 680105
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.