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Jesse Cronen - Northpointe Bank

Name: Northpointe Bank
Address: 6300 Dutchmans Pkwy Suite 201, Louisville, Kentucky, 40205
Telephone: +1-502-777-4642
Rating: 4.77

Sr. Vice President of Sales | NMLS# 8821

Northpointe Bank - Louisville

4.77

(649)

At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.

Mortgage

Mortgage Loan Officer

Contact Info

(502) 777-4642

Louisville, KY

https://www.northpointe.com/home-lending/get-started/jesse-cronen/

Location & Business Hours

Business Hours

Fri

8 AM to 6:30 PM

Sat

closed

Sun

closed

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4.77

(649)

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Jessee was great as far as communication, flexibility and creative financing. Trevor was also excellent to work; he really was valuable from a back office document perspective!

Reply from Jesse Cronen - Northpointe Bank

May 4th, 2025 01:20 PM

I'm delighted to hear that you had a positive experience with the communication, flexibility, and creative financing. It was a pleasure assisting you, and I'm glad Trevor was able to contribute valuably from a back-office perspective. Thank...

Jesse and team were amazing'

Reply from Jesse Cronen

May 4th, 2025 01:21 PM

I’m thrilled to hear that you had an amazing experience with our team at Northpointe Bank. It was a pleasure assisting you with your purchase. Thank you for your kind words, Cody.

We were told we could transfer from the All In One product to a conventional mortgage with very little cost. That was not the case. Numerous calls, texts and emails were sent during the process by us with no responses from Northpointe. We lost...

Reply from Jesse Cronen - Northpointe Bank

May 8th, 2025 03:18 PM

Thank you for sharing your feedback with us. I’m sorry to hear that your experience didn't meet your expectations. We always aim to provide top-notch service, and it’s disappointing to learn we missed the mark with the solutions we provided....

Responses in questions

Reply from Jesse Cronen - Northpointe Bank

April 27th, 2025 12:23 PM

I'm glad to hear that your questions were addressed promptly. It was a pleasure assisting you with your purchase loan. If you have any further questions or need assistance, please feel free to reach out. Thank you for choosing Northpointe Bank....

Needed better communication and processing time

Reply from Jesse Cronen - Northpointe Bank

April 29th, 2025 06:48 PM

Thank you for taking the time to leave a review—your feedback is important to me. I truly appreciate your patience and understanding throughout the lending process, and I’m glad we were able to get the deal done. It was a pleasure assisting...

This is our second time using Jesse and his team. Definitely recommend. (1 suggestion for future clients-when telling clients at the beginning the dos and don'ts- talk about affirm and klarna -&other companies like them. It was a pain to have...

Reply from Jesse Cronen - Northpointe Bank

April 26th, 2025 12:46 PM

I'm glad to hear that you would recommend our team and chose us again for your loan process. Your suggestion regarding providing information on companies like Affirm and Klarna earlier in the process is valuable, and I will certainly consider...

Jesse and his team were on top of everything at all times. They made the process simple and stress free.

Reply from Jesse Cronen - Northpointe Bank

April 23rd, 2025 12:17 PM

I'm thrilled to hear that you found the process simple and stress-free, Ezra. It was a pleasure working with you, and I'm glad my team and I could assist you effectively. Thank you for your kind words and for choosing Northpointe Bank for your...

I really appreciate Trevor's constant communication to keep me updated and reminders to submir documents . He was also very helpful in answering my questions.

Reply from Jesse Cronen - Northpointe Bank

April 20th, 2025 07:00 PM

Thank you for your feedback, Lashelle. I'm glad to hear that Trevor's communication and assistance were helpful throughout your refinancing process. At Northpointe Bank, we strive to provide excellent support, and your satisfaction is important...

They worked very hard to get it done.

Reply from Jesse Cronen - Northpointe Bank

April 20th, 2025 05:09 PM

I'm thrilled to hear that you were satisfied with the effort put into your purchase process. It was a pleasure assisting you, and I'm glad we could meet your expectations. Thank you for choosing Northpointe Bank.

Had a great experience, all my questions were answered and the process was easy.

Reply from Jesse Cronen - Northpointe Bank

April 20th, 2025 09:52 AM

I'm thrilled to hear that your experience was positive and that all your questions were answered. It was a pleasure assisting you with the purchase process. Thank you for choosing Northpointe Bank.