Jesse Cronen - Northpointe Bank's Cover Image

Top 5%

Jesse Cronen - Northpointe Bank

Name: Northpointe Bank
Address: 6300 Dutchmans Pkwy Suite 201, Louisville, Kentucky, 40205
Telephone: +1-502-777-4642
Rating: 4.77

Sr. Vice President of Sales | NMLS# 8821

Northpointe Bank - Louisville

4.77

(649)

At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.

Mortgage

Mortgage Loan Officer

Contact Info

(502) 777-4642

Louisville, KY

https://www.northpointe.com/home-lending/get-started/jesse-cronen/

Location & Business Hours

Business Hours

Fri

8 AM to 6:30 PM

Sat

closed

Sun

closed

View All days

Search Reviews

Write a Review

4.77

(649)

Filter by Date

Range

Filter by Rating

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Jesse was on top of ensuring we submitted the necessary paperwork in a short period of time.

Reply from Jesse Cronen - Northpointe Bank

July 17th, 2025 11:58 PM

Thank you, Katherine, for taking the time to share your experience. I'm glad I could assist in helping you get everything in order quickly. Ensuring a smooth and efficient process is a top priority for me. If you have any questions or need...

More communication and transparency

Reply from Jesse Cronen

July 17th, 2025 11:59 PM

Thank you for sharing your feedback, Garrett. I understand that communication and transparency are important aspects of the refinancing process, and I am committed to improving in those areas. Your insights help me serve clients better. If...

Great communication and very straightforward process.

Reply from Jesse Cronen - Northpointe Bank

July 13th, 2025 02:23 PM

Thank you, Kimberly, for sharing your feedback. I'm glad to hear that you found the communication clear and the process straightforward. It was my pleasure to assist you throughout your purchase. If you have any more questions or need further...

They handled my mortgage like pros. I would recommend them to everyone.

Reply from Jesse Cronen

July 13th, 2025 02:24 PM

Thank you, Joshua, for your kind feedback. I'm really pleased to hear that your mortgage process went smoothly. It's always my goal to provide a professional experience. If you ever have further questions or need assistance in the future, please...

Jesse ans Bo are amazing! I'm a Real Estate agent in Baldwin County ans send all of my client's Jesse's way and I knew if I can trust them with my clients, that I absolutely trusted them to handle my peronsal All in One deal!

Reply from Jesse Cronen - Northpointe Bank

July 10th, 2025 11:59 PM

Thank you so much for your kind words, Tracie. It truly means a lot to hear that you trust me not only with your clients but also with your own personal transaction. Working with you and Bo has been a fantastic experience. I’m always here to...

I contacted Jesse about obtaining a HELOC on an investment property, but Jesse shared with me a better product that would better fit our needs. He was always available when we had questions and truly wanted to make sure we were getting into...

Reply from Jesse Cronen

July 10th, 2025 11:59 PM

I appreciate you sharing your experience, Joshua. I'm glad I could help guide you to a solution that best suited your needs. It was important to me that you felt confident in your decision, and I'm pleased to hear my availability was helpful...

Overall was a good experience. I sent a few emails that were not responded to. Also, there was apparently an issue with a tree and the condo association. I have not idea was the resolution was or how I might be held responsible for the tree...

Reply from Jesse Cronen - Northpointe Bank

July 9th, 2025 02:09 PM

Thank you for your feedback, Sharon. I'm glad that your overall experience was positive, though I'm sorry to hear about the unanswered emails and the ongoing concerns with the tree. I understand how important clarity is in these situations....

Jesse and team were great. Easy to work with, limited bureaucracy, very transparent, and easy to reach.

Reply from Jesse Cronen - Northpointe Bank

July 7th, 2025 07:37 PM

I'm thrilled to hear that you found our team easy to work with and appreciated the transparency and accessibility. It was a pleasure assisting you with your purchase. Thank you for your kind words.

Effortless for us.

Reply from Jesse Cronen - Northpointe Bank

July 4th, 2025 09:39 PM

I'm thrilled to hear that the process was effortless for you, Diane. It was a pleasure assisting you with your purchase at Northpointe Bank. Thank you for your kind words.

Taken more accurate notes during the initial stages. Reviewed materials in a timely manner. Clarified questions and assumptions early in the process. All of these collectively would have prevented any need for delay and significant last minute...

Reply from Jesse Cronen - Northpointe Bank

July 9th, 2025 02:38 PM

Thank you for sharing your experience with us. I truly value your feedback, and I'm sorry to hear that we fell short of your expectations. Your experience is important, and I understand how frustrating it can be when unexpected issues arise...