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Jesse Cronen - Northpointe Bank
Sr. Vice President of Sales | NMLS# 8821

At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
Bo Hoffman helped us the whole way and was great. Jesse was great too. Bo returned every phone call that my wife and I had. Returning phone calls and emails is the key to success. We had questions and they were answered. Changes were made that...
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Reply from Jesse Cronen - Northpointe Bank
November 26th, 2025 06:09 PM
Thanks for sharing your thoughts, Steven. I'm pleased that both Bo and I could assist you effectively throughout the process. It's important to me that all your questions get timely and clear responses, and I appreciate you highlighting this....
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great again
Reply from Jesse Cronen - Northpointe Bank
November 25th, 2025 05:07 PM
I appreciate your feedback, David. I'm pleased to hear that your experience with the refinancing process was positive. If there’s anything more you'd like to discuss or need assistance with in the future, feel free to reach out.
Very friendly and knowledgeable staff to work with.
Reply from Jesse Cronen - Northpointe Bank
November 24th, 2025 09:59 PM
I'm grateful for your kind words, Bryan. It's good to know that you found working with the team to be a friendly and knowledgeable experience. If there's anything else I can assist you with, please feel free to reach out anytime.
I mostly worked with Trevor, and he did a fantastic job helping me get through multiple simultaneous closings and working through a host of issues along the way.
Reply from Jesse Cronen - Northpointe Bank
November 21st, 2025 05:22 PM
Thanks Ray! Look forward to helping you again!!
Jesse was crucial in getting the house that we purchased. He provided options I hadn't considere.
Reply from Jesse Cronen - Northpointe Bank
November 24th, 2025 10:00 PM
Clinton, it's great to know that I could play a key role in securing your new home. I'm glad I could offer you options that hadn't been on your radar. If you have any questions or need further assistance down the road, feel free to reach out....
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Jesse was great to work with and provided a great plan for our home loan.
Reply from Jesse Cronen - Northpointe Bank
November 21st, 2025 05:13 PM
I'm glad you felt that way about working together. It's important to me to provide solid plans that meet your needs, so I'm pleased I could assist with your home loan. If there’s anything else you need or any questions arise, please feel free...
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The time that it took was 4 months, and cost me quite a bit of time and interest with other loan.
Reply from Jesse Cronen - Northpointe Bank
November 25th, 2025 12:03 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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Online updates were helpful especially toward the end with getting the documents reviewed and prepared for closing! Team talked me through lots of questions throughout the entire process
Reply from Jesse Cronen - Northpointe Bank
November 20th, 2025 01:11 AM
Your feedback is truly appreciated. It's great to know that the online updates were beneficial, especially as we worked toward closing. I'm glad I could help answer your questions throughout the process. If you need anything else in the future,...
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Working with Jesse was amazing. However, when working with Bo, there were a couple moments where we were given incorrect information. The most impactful situation, and one that could have potentially pushed our closing out 10 more days - he...
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Reply from Jesse Cronen - Northpointe Bank
November 19th, 2025 02:57 PM
Amanda, thank you for sharing your feedback. I'm glad that your experience working with me was positive, but I'm sorry to hear about the challenges you faced regarding communication delays. Ensuring a smooth process is important, and I understand...
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The team was responsive and friendly and easy to work with.
Reply from Jesse Cronen - Northpointe Bank
November 19th, 2025 02:57 PM
I'm grateful for your positive review, Lynda. I'm glad to know you found the team responsive and easy to work with throughout the process. If there's anything more I can do for you, please don't hesitate to reach out.
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About
At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Northpointe Bank - Sr. Vice President of SalesOct 1st, 2021 - Current
Memberships
- Mortgage Bankers Association of Louisville
- Jtown Chamber of Commerce
- Our Lady of Lourdes
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2005
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 8821
Gallery


Awards
Achievements
- Nationally Recognized as being in the Top 50 for Mortgage Lenders
- Recognized as the #1 - Top Lender in Kentucky By Modex Inc.
Hobbies
- Coaching Youth Sports
- Biking
- Hiking
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender