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Jesse Cronen - Northpointe Bank

Name: Northpointe Bank
Address: 6300 Dutchmans Pkwy Suite 201, Louisville, Kentucky, 40205
Telephone: +1-502-777-4642
Rating: 4.77

Sr. Vice President of Sales | NMLS# 8821

Northpointe Bank - Louisville

4.77

(649)

At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.

Mortgage

Mortgage Loan Officer

Contact Info

(502) 777-4642

Louisville, KY

https://www.northpointe.com/home-lending/get-started/jesse-cronen/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM(Open now)

Sat

closed

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4.77

(649)

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Have used Northpointe in the past. Not only do they deliver, Jesse responds all times of the day, which is not something you find anywhere else. Look forward to working with them

Reply from Jesse Cronen - Northpointe Bank

April 1st, 2026 03:28 PM

Joseph, I appreciate your feedback and your loyalty to Northpointe. I'm glad to hear that my responsiveness has made a positive impact on your experience. I look forward to working with you again in the future. If you need anything, please...

Thank you for all your support throughout this process. Excellent support in everything.

Reply from Jesse Cronen

April 2nd, 2026 12:13 PM

Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.

Great as always

Reply from Jesse Cronen - Northpointe Bank

March 24th, 2026 01:08 PM

Thank you for your feedback, David. It's always rewarding to know that I could meet your expectations once again. If there's anything else I can assist you with in the future, feel free to reach out.

Some of the worst communication I have ever experienced. It is my understanding Jesse had a familial emergency during the processing of my loan, would have been nice to be reappointed to someone who would regularly check their email / phone...

Reply from Jesse Cronen - Northpointe Bank

March 25th, 2026 06:09 PM

Thank you for sharing your feedback with us, it truly helps us improve. I'm sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending needs.

was very knowledgeable and it was great that different team members checked in on me.ugh throughout the process. were a few things I had questions about and there wasn't any follow up until I had to ask again a couple times. However, overall,...

Reply from Jesse Cronen - Northpointe Bank

March 23rd, 2026 02:15 PM

I appreciate you sharing your experience, Stephanie. It's great to hear that the process was smooth and streamlined for you. I apologize for any oversight regarding your questions; ensuring all inquiries are addressed is important to me. If...

Very professional thank you for everything

Reply from Jesse Cronen - Northpointe Bank

March 23rd, 2026 02:15 PM

I'm pleased to hear that you found our interaction professional, Derreck. It's my goal to provide clear and effective service throughout the process. If you need any further assistance or have any questions in the future, please don't hesitate...

The process was so efficient and professional.

Reply from Jesse Cronen

March 25th, 2026 08:19 PM

We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.

Jesse and his team were great to work with! A very detailed team and quick responses

Reply from Jesse Cronen

March 24th, 2026 02:50 PM

I really appreciate the feedback and am looking forward to working with you again.

Friendly representatives

Reply from Jesse Cronen

March 23rd, 2026 08:49 PM

I really appreciate the feedback and am looking forward to working with you again.

It was a pleasure with you and your team.

Reply from Jesse Cronen - Northpointe Bank

March 14th, 2026 08:49 PM

I'm grateful for your kind words, Vereak. It was truly a pleasure working with you as well. If there's anything more you need or any questions you have down the line, please don't hesitate to reach out.