New American Funding - Jenny Cho

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-488-4139
Rating: 4.88

Loan Consultant | NMLS # 270074

Consumer Direct | Santa Ana

4.88

(5,461)

My name is Jenny Cho, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Loan Consultant, NMLS# 270074, my goal is to provide the best customer service possible along with knowledgeable, unbiase... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(714) 488-4139

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/jennycho/

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4.88

(5,461)

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4.89

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Professional staff, my process was process in a timely manner, ms Sullivan is knowledgeable about her work. Hats off to this company for coming thru for me.

Reply from Owner

July 11th, 2025 12:00 AM

We appreciate the positive feedback and look forward to servicing your future lending needs, Ray. Please feel free to contact us, should you need any further assistance. Respectfully, Customer Service Management

Thank you all so much for such a smooth lending process and being easily accessible and responding back promptly! I couldn't have picked a better lending team! John Norment and Julianna Scharsville were great! They are in NC and I'm in GA but...

Reply from Owner

July 11th, 2025 12:00 AM

Hello Chelsie, thank you so much for taking the time to leave us a 5-star review. We look forward to sharing your review with John and Julianna. Please feel free to contact us directly if we can ever be of further assistance. We hope you enjoy...

The process was long but Henry made sure I got through the process.

Reply from Owner

June 27th, 2025 12:00 AM

Thank you so much for sharing your experience with us. Should you require any further assistance, please feel free to contact us directly. Respectfully, Customer Service Management

Rusty made everything very easy with my busy schedule and took the time to answer all my questions. Along with give me good advice.

Reply from Owner

July 11th, 2025 12:00 AM

Thank you so much for taking the time to leave us a 5-star review, Jeremy. We look forward to sharing your review with Rusty and our management team. Please feel free to contact us directly if we can ever be of further assistance. Respectfully,...

I had an amazing experience working with Doug Stahlschmidt! He was professional, responsive, and made the lending process for my client smooth from start to finish. Highly recommend him if you're looking for a reliable, knowledgeable lender!...

Reply from Owner

July 11th, 2025 12:00 AM

Hello Angie, thank you for your kind words regarding your loan experience and service you received from Doug. We value your feedback and the opportunity to assist with your home financing needs. Respectfully, Customer Service Management

Corey Gawthrop with New American Funding went over and above to ensure we were kept abreast of our loan and processing along the steps of the process. If we had questions , he always had the answer! Communication was A+++ with Corey. He was...

Reply from Owner

July 11th, 2025 12:00 AM

Hello Jeffrey, we are pleased to know you had a great loan experience and the service you received from Corey provided. We are excited to share your review with Corey and our management team. Should you require any further assistance, please...

The whole team was amazing! Jason was available at pretty much any time of day. He was very thorough. Will definitely refer NAF to anyone and will use them for any future purchases!

Reply from Owner

July 11th, 2025 12:00 AM

Hi Matthew, we appreciate your time to submit a review and for the five-star rating. Should you require any further assistance, please let us know. Respectfully, Customer Service Management

The entire refinance process was a nightmare. It took over half a (about 7 or 8 months) to refinance with New American Funding. We went through about 6 or 7 loan officers that were "quitting" and we were promised things time and time again...

Reply from Owner

July 11th, 2025 12:00 AM

We regret to learn of your recent loan experience and would like to offer our sincere apologies for the inconvenience this may have caused, Dominique. We would like to speak with you directly regarding this matter. Please contact our Corporate...

Vic Faulkner was very through threw out the whole experience. Very good experience hands down

Reply from Owner

July 11th, 2025 12:00 AM

We appreciate your kind words regarding your loan experience and service you received from Vic. We value your feedback and the opportunity to assist with your home financing needs. Respectfully, Customer Service Management

Erin Lawson was my loan officer and her customer service was OUTSTANDING! She was very professional, friendly, and knowledgeable of the loan options. She was attentive to my needs and answered all questions thoroughly, ensuring that I understood...

Reply from Owner

July 11th, 2025 12:00 AM

Hello Yashmina, we appreciate your time to submit a review regarding the service Eric provided and for your recommendation. It has been a pleasure assisting you with your home financing needs. Please feel free to contact us directly, should...