New American Funding - Jenny Cho

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-488-4139
Rating: 4.88

Loan Consultant | NMLS # 270074

Consumer Direct | Santa Ana

4.88

(5,461)

My name is Jenny Cho, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Loan Consultant, NMLS# 270074, my goal is to provide the best customer service possible along with knowledgeable, unbiase... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(714) 488-4139

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/jennycho/

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4.88

(5,461)

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4.89

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Alain Juvert is a friend and neighbor! We love him like a son! He did an excellent job getting us funding for our new home after we sold our property! We needed to downsize and Alain was a great guy to work with! He can get it done with very...

A great company to work with. Ryan and his team were great with communication, responended quickly to answer any questions we had. They also worked quickly to get our closing on our new home a week early. Highly recommend.

**Excessive Contact and Unprofessional Service - Avoid This Lender**I am extremely disappointed with the unprofessional handling of my loan application by this company, specifically by a Senior Loan Processing Officer.**What Happened:**Over...

Reply from Owner

July 11th, 2025 12:00 AM

Hello David, we are sorry to learn of your loan experience and bringing this to our attention. It is always our intention to provide every customer with exceptional service and a seamless experience and regret if that was not the case for you....

Good customer service especially Grace Crelencia she works all way she makes it easier so with Irene keep it up great job

Reply from Owner

July 11th, 2025 12:00 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority, and your feedback is appreciated. Respectfully, Customer Service Management

The attention was 100%, the support was quick and pleasant, and the professional team made the process very easy and fast.

Reply from Owner

July 11th, 2025 12:00 AM

We appreciate your time to submit a review and for the five-star rating. Should you require any further assistance, please let us know. Respectfully, Customer Service Management

New American Funding - Jenny Cho has received a review with 5 star rating from Maggie S

Reply from Owner

June 27th, 2025 12:00 AM

Thank you so much for taking the time to leave us a 5-star rating. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management

Exceptional communication, follow-up unmatched and extremely knowledgeable. I have never had a more impressive experience working with a lender.

Reply from Owner

July 11th, 2025 12:00 AM

Thank you for taking your time to submit a review, Camilla. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance. Respectfully, Customer Service Management

As a first-time homebuyer, I faced the challenges of juggling work, family, and finances. The process was stressful and time-sensitive, but I never felt like we were on our own. Lourdes was instrumental in keeping the situation grounded and...

Reply from Owner

July 11th, 2025 12:00 AM

We appreciate your kind words regarding your loan experience and service you received from Lourdes. We value your feedback and the opportunity to assist with your home financing needs. Respectfully, Customer Service Management

Kyle Jones Sr. Loan Officer NMLS# 1784989 Exceptional communication, follow-up unmatched and extremely knowledgeable. I have never had a more impressive experience working with a lender. Kyle Jones, thank you!

Reply from Owner

July 11th, 2025 12:00 AM

Hello Camilla, we are pleased to know you had a great loan experience and the service you received from Kyle. Should you require any further assistance, please let us know. Respectfully, Customer Service Management

The staff and knowledge, communications was key a d response time.to us as customers!

Reply from Owner

July 11th, 2025 12:00 AM

Thank you for your time to submit a review and for the five-star rating. Should you require any further assistance, please let us know. Respectfully, Customer Service Management