New American Funding - Jenny Cho

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-488-4139
Rating: 4.88

Loan Consultant | NMLS # 270074

Consumer Direct | Santa Ana

4.88

(5,461)

My name is Jenny Cho, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Loan Consultant, NMLS# 270074, my goal is to provide the best customer service possible along with knowledgeable, unbiase... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(714) 488-4139

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/jennycho/

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4.88

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Donald Cook was excellent with following up. Kept up with me for a whole year. After doing comparisons in pricing and process, in addition to ratings and BBB reviews I decided to go with NAF. They were very thorough and communicated every step...

Reply from Owner

February 11th, 2026 12:00 AM

Thank you so much for taking the time to leave a review, Dr. Khadijah. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management

Stay tuned....for the update started out great Re fi loan funded however no communication on how disbursements were to be paid and by whom.**UPDATE** READ your documents It is "our"responsibility to do so it clearly states checks will be made...

Reply from Owner

February 11th, 2026 12:00 AM

Hello Remo, thank you for your time to leave a review regarding your loan experience and regret any inconvenience or misunderstanding encountered. Should you wish to discuss this matter and further detail, please contact our Corporate Customer...

Everything I needed explained was explained in a professional, straightforward manner that I could understand and it made the whole process incredibly smooth for us.

My wife and I would like to thank Laura for helping us get a home loan for our first home! Laura was very communicative throughout the whole process. She really took her time to explain everything to us and to answer all our questions along...

I worked with Yolanda on a new loan for a purchase of our forever home. From the first few minutes that I spoke with her I knew she was the one for us. She is so knowledgeable and was able to come up with some creative ways to get us into this...

Jason was absolutely amazing throughout my refinance process! From start to finish, he made everything smooth, stress-free, and easy to understand. He was always available to answer my questions, kept me updated every step of the way, and truly...

Reply from Owner

February 11th, 2026 12:00 AM

Hello Amberly, thank you for your time to leave a review regarding your experience with New American Funding. We look forward to sharing your review with Jason and your loan team. Should you require any further assistance or information, please...

The staff at new American funding are efficient, professional and diligent. They gave a lot of time and energy to ensure my loan was secured within a short timeframe to meet the closing deadline. I was kept informed each step of the way. I...

Excelente servicio muy profesional, asistencia y ayuda en cada paso del proceso, buena atención y comunicación. Estoy muy agradecido excelente trabajo. Gracias… Mi familia y yo estamos muy felices.

Michael was friendly, and knowledgeable making the process smooth and easy. I never had to chase information. He checked in often inquiring as to whether I had any questions for him. He was truly a delight to work with.

Tony was great at responding to any and all questions that I had during the process. Very quick and thorough with his responses. I look forward to working with him again.

Reply from Owner

January 11th, 2026 12:00 AM

Thank you so much for sharing your experience with us. Should you require any further assistance, please feel free to contact us directly. Respectfully, Customer Service Management