New American Funding - Jenny Cho

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-488-4139
Rating: 4.88

Loan Consultant | NMLS # 270074

Consumer Direct | Santa Ana

4.88

(5,483)

My name is Jenny Cho, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Loan Consultant, NMLS# 270074, my goal is to provide the best customer service possible along with knowledgeable, unbiase... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(714) 488-4139

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/jennycho/

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4.88

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Our journey to finding a home was full of unexpected twists and turns, none of which were in the control of Shane or New American. Still, he stuck it out with us, was always cheery and positive, and he was always ready to pivot or adapt at...

Thanks to New American Funding for all the help and the patience for my new home and Alex and the all staff to made it easy transition for the closing. Better than this I can't ask for more. Thanks everybody.

Jenny has always done a great great job for me. Great communication and very professional.

Expect to get harassed if you ever speak to them. They throw you on a robodialer. Received 3 calls before 9am from them even after telling the first person it was early and I'd call back later when I had time. Then kept receiving calls at work....

Reply from Owner

February 11th, 2026 12:00 AM

If you wish to discuss this matter in further detail, please contact our office at ~~************~~ for further assistance. Respectfully, Customer Service Management

Jenny always answers all my questions. She also responds in timely manner. Makes everything go thru very easy will always go back to her for future dealings thanks Jenny

We had extremely difficult sellers, so things were exceptionally stressful during our loan and closing processes. However, Shane Roddy was always available via email and phone, and he always responded quickly. We had to postpone the closing...

Worked with Helen Kim at New American Funding she was fantastic to work with. Very professional and she was on top of all my items for us to close. Would work with her in the future.

Dan was very professional and efficient throughout the buying process. He went straight to the point without making things twisted, complicated and waste of time for the buyer. What Wells Fargo could not do in more than 6 months was done by...

Great Mortgage Company, outstanding customer service! Mark Esterholt was our refinancing funding consultant, A+. Promptly answered all of our questions and concerns! Courteous and professional.