New American Funding - Jenny Cho

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-488-4139
Rating: 4.88

Loan Consultant | NMLS # 270074

Consumer Direct | Santa Ana

4.88

(5,461)

My name is Jenny Cho, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Loan Consultant, NMLS# 270074, my goal is to provide the best customer service possible along with knowledgeable, unbiase... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(714) 488-4139

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/jennycho/

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4.88

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Great mortgage company! Michelle and Crystal did an amazing job helping me through the entire lending process from A to B. Would greatly recommend to anyone looking for reliable and consistent information.

Reply from New American Funding - Jenny Cho

June 30th, 2026 04:22 PM

Lucius, I'm happy to hear that Michelle and Crystal were able to help you through the lending process so effectively. Your recommendation means a lot, and I'm grateful for your positive feedback about our team at New American Funding.

Awesome staff

Reply from New American Funding - Jenny Cho

June 30th, 2026 03:08 PM

Matthew, I appreciate your kind words about the staff. It's wonderful to know that you had a positive experience with us at New American Funding.

Cheryl Kuck is an outstanding and very knowledgeable loan specialist. I highly recommend her for any loan process you might need.

Reply from Owner

June 21st, 2026 12:00 AM

Thank you so much for taking the time to share your experience! We couldn't agree more—Cheryl is an outstanding member of our team, and her deep industry knowledge is a massive asset to everyone she works with. Knowing that she guided you through...

Ana is so lovely to work with! She's very smart, kind, patient, and extremely knowledgable. She's one of the best loan officers I've ever worked with!

Reply from New American Funding - Jenny Cho

June 30th, 2026 05:41 PM

Grace, I'm glad to hear that you had such a positive experience working with Ana. Your kind words about her knowledge and patience are truly appreciated, and it's wonderful to know she's made such a great impression as one of the best loan...

Andrea Stark never bothered to return any of my phone calls nor any of my messages. Terrible customer service.

Reply from Owner

June 27th, 2026 12:00 AM

Thank you for bringing this to our attention. We are deeply sorry to hear about your experience and the lack of communication you encountered. Providing prompt, attentive, and reliable customer service is a core priority at New American Funding,...

Katie Callaway is a rockstar! She doesn't disappear when things come up. She is transparent and has a plan of how to overcome the obstacle before she would tell me about it. She is always available, even on weekends and I feel like she goes...

Reply from Owner

June 21st, 2026 12:00 AM

Thank you so much for taking the time to share your experience! We are absolutely thrilled to hear how supported and confident you felt working with Katie. Her ability to proactively find solutions to obstacles before she even brings them to...

Professionalism. Promptness.

Reply from Owner

June 21st, 2026 12:00 AM

Thank you so much for the 5-star rating! Professionalism and promptness are two values our team holds in the highest regard, and we are absolutely thrilled to hear that we delivered on both for you. We appreciate your business and look forward...

Don was incredible. So responsive and so helpful with navigating what we needed to provide to make closing happen on time. we couldn't recommend Don enough!

Reply from Owner

June 21st, 2026 12:00 AM

Thank you so much for taking the time to share your experience! We are absolutely thrilled to hear how incredible Don was throughout your home loan journey. Navigating paperwork and meeting closing deadlines can feel like a lot, but Don is...

Chris was great! Very responsive and helped. Cant wait to do it again.

Reply from Owner

June 27th, 2026 12:00 AM

Thank you so much for the fantastic review! We are absolutely thrilled to hear that Chris provided such great, responsive support throughout your journey. Our goal is always to make the process so smooth and positive that you actually look...

Rick is the best!! When he called me at the beginning of the process and told me what he was going to do for me, it was unbelievable, but I trust him, and he made it happen. My family is very thankful, thank you, Rick

Reply from Owner

June 27th, 2026 12:00 AM

On behalf of New American Funding, thank you for sharing your outstanding experience working with Rick. Establishing trust and delivering on our commitments is the cornerstone of our service. We are incredibly pleased to hear that Rick’s guidance,...