New American Funding - Jenny Cho

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-488-4139
Rating: 4.88

Loan Consultant | NMLS # 270074

Consumer Direct | Santa Ana

4.88

(5,461)

My name is Jenny Cho, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Loan Consultant, NMLS# 270074, my goal is to provide the best customer service possible along with knowledgeable, unbiase... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(714) 488-4139

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/jennycho/

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4.88

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Rebecca Roberts' communication was great,not just with me and the escrow/title team, but with the buyer. The care she gave the buyer; getting him ready to buy, sharing all the options and the pros/cons so the buyer was well educated before...

While acknowledging Stephanie's transparency, I must express significant reservations regarding this company. I cannot, under any circumstances, endorse their services. The underwriter, Michelle, demonstrated a concerning disregard for client...

Reply from Owner

January 11th, 2026 12:00 AM

Hello Christina, we welcome the opportunity to review your file in detail and have the opportunity to research this matter further to address any misunderstandings directly. Please contact our Corporate Customer Service Team at ************...

First time working with New American Funding for my cash out refinance, the process was easy and communicated effectively guiding me every step of the loan process. Closing was convenient and on schedule.

They made the home buying process easy and really worked with us to help us get the home we always wanted.

I called a realtor by mistake, inquiring about a rental. One thing led to another, and before I knew what was actually happening, I was getting a call from someone in California who was confident they could help me secure a home loan. I was...

Sam and the team at NAF are indeed a great choice, experienced professional that will make your process smooth and efficient, while delivering friendly and detail communication, I highly recommend!

The entire team was outstanding. Great, easy to understand, and timely information throughout the process. Friendly and step by step guidance along the way. Couldn't be more impressed or grateful!

Great overall experience!!!

Jenny went above and beyond to make sure I was taken care of. Communication was prompt and professional. She expressed empathy to a previous refinance experience with another company. She was thorough through the whole process. Highly recommend...

Reply from New American Funding - Jenny Cho

October 1st, 2025 09:18 PM

I sincerely appreciate your kind words, Thomas. I'm happy that the experience met your expectations and that my approach helped in some way. It was important to me to offer clear and empathetic communication throughout your process. If you...

The best from start to finish. It offers new innovative ways on how to purchase your future home. They are all ready to answer, clarify questions or concerns! They are very personable, professionals, we felt so comfortable like we have had...