New American Funding - Jenny Cho

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-488-4139
Rating: 4.88

Loan Consultant | NMLS # 270074

Consumer Direct | Santa Ana

4.88

(5,486)

My name is Jenny Cho, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Loan Consultant, NMLS# 270074, my goal is to provide the best customer service possible along with knowledgeable, unbiase... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(714) 488-4139

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/jennycho/

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4.88

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I refinanced my house using Nancy Rehse with American Funding.Took some cash out to remodel our home 3 years ago.Very easy never left the house.Then 2 months ago I called Nancy to inquire if I could get a lower interest rate.She said yes 2.85...

Reply from Owner

February 11th, 2026 12:00 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you. Respectfully, Customer Service Management

New American Funding was incredibly efficient and the communication was professional and courteous. Best experience, exceeded expectations.

When I made the decision to re-finance I looked at a number of options and companies. For the most part I ran into what were essentially brokers who had a set of rules and provided basic service. New American and in particular Quynh Pham provided...

Ghosted me after I sent 100+ pages of docs

Reply from Owner

January 27th, 2026 12:00 AM

We are sorry to hear about your loan experience and appreciate you bringing this to our attention. Should you wish to discuss this matter further, please contact us for further assistance. Respectfully, Customer Service Management

I have used New American Funding a few times. I just refinanced and Zac Centi worked with me to get the best possible rate. It's not easy to imagine that obtaining a mortgage can be painless but it was--I found the whole process straightforward,...

Jenny is very professional and knowledgeable and made every step Of the process easy. Your very lucky To have a employee like this.

My New American Funding Representative was very helpful, making my ReFi experience a smooth & very easy process. Thank you for all of your professional assistance.

Excellent customer service from Chris Loughnane and all the staff at New American Funding right up to the final paperwork.Thanks guys!

Michael Ponce was a pleasure to work with. We decided to refinance mid 2020 with a very well respected company only to become very disappointed after weeks and weeks of no progress. We finally decided to go in a different direction and contacted...

Erik Larsen was very courteous, prompt and professional in handling our loan. It was a pleasure working with him. We would definitely approach him for our next loan.