New American Funding - Jenny Cho

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-488-4139
Rating: 4.88

Loan Consultant | NMLS # 270074

Consumer Direct | Santa Ana

4.88

(5,497)

My name is Jenny Cho, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Loan Consultant, NMLS# 270074, my goal is to provide the best customer service possible along with knowledgeable, unbiase... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(714) 488-4139

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/jennycho/

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4.88

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Jenny was very helpful and pleasant to work with.

A horrible company that gives false promises and misleading information.

Reply from Owner

January 27th, 2026 12:00 AM

We are sorry to hear about your loan experience and appreciate you bringing this to our attention. Should you wish to discuss this matter further, please contact us for further assistance. Respectfully, Customer Service Management

I do not recommend!They use your lowest score to ensure you pay the highest rates. This company is very slow. They initially tell you 21-30 days. This is false. They make plenty excuses for delays. Everyone, even supervisors are evasive. The...

Reply from Owner

July 11th, 2025 12:00 AM

We are sorry to learn about your loan experience with New American Funding. If you wish to discuss this matter in further detail, please contact our Corporate Customer Service Team at ~~************~~ for further assistance. Respectfully, Customer...

Matthew lacked in communication. Matthew had little patience with us. Very unprofessional. He constantly lied to us regarding closing. Had to involve supervisor to see results. He was the worst. Would NEVER refer. Don't get involved with this...

Reply from Owner

February 11th, 2026 12:00 AM

We are sorry to learn of your recent loan experience. Please know we take these types of complaints very seriously. Should you wish to discuss this matter further, please contact us at ~~************~~. Respectfully, Customer Service Management...

The professionalism and consistency.

Wonderful experience working with Linzy Whorrall at New American Funding all around. Our refinance proceeded quickly and effectively. Would very highly recommend!!

Very satisfied with this company and so happy that I chose them. They made sure you walk thru the home funding process with care and concern. Adrian Soto was so helpful from beginning to end and made my home purchase a pleasant experience....

Our loan Justine Lee was our advocate all the way through Closing. We appreciate her patience & understanding.Our loan processor could have been a bit more organized and transparent but overall our process was smooth. I would definitely recommend...

Nathan and Antoinette both were consummate professionals. Even with my high strung, no filter attitude, Nathan kept his cool with me . One time in my life of very few, afterwards I’m excited and feel good about my transaction. The entire team...

The level of attention and communication with Jenny Cho was outstanding. She explained and clarified steps at any time and made the process pleasant, transparent and very efficient. This is very important as we basically interact by phone or...