New American Funding - Jenny Cho

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-488-4139
Rating: 4.88

Loan Consultant | NMLS # 270074

Consumer Direct | Santa Ana

4.88

(5,497)

My name is Jenny Cho, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Loan Consultant, NMLS# 270074, my goal is to provide the best customer service possible along with knowledgeable, unbiase... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(714) 488-4139

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/jennycho/

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4.88

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Chrissy made our first time home buying experience great, even though we ran into a few ups and downs with the purchase she stuck by and helped us no matter what. Chrissy went over and beyond her part to help us as well. We couldn’t have gotten...

This is the worst place ever! Was working with Spencer Erickson who told us we were approved for refinance and cash out. We paid for appraisal. Then he stopped answering emails. I called and asked for his supervisor. Had to leave a message....

Reply from Owner

January 11th, 2026 12:00 AM

We are sorry to learn of your recent loan experience. Please know we take these types of complaints very seriously. Should you wish to discuss this matter further, please contact us at ~~************~~. Respectfully, Customer Service Management...

Mike Acosta at New American Funding is fantastic! He is very attentive to your needs and walks you through every moment of the refinancing process!

Awful experience....please save yourself frustration and time by find another company for your Mortgage needs. There are many other options out there.

Reply from Owner

January 27th, 2026 12:00 AM

We are sorry to hear about your loan experience and appreciate you bringing this to our attention. Should you wish to discuss this matter further, please contact us for further assistance. Respectfully, Customer Service Management

Vini has taken excellent care of my last three clients. He has excellent communication skills. Is extremely knowledgeable and able to answer any and all questions I have ever thrown in his direction. I highly recommend working with him, you...

Anna from New American funding was a delight to work with. She took time to explain every step in the process. Totally transparency and was very patient with us being new to investment property purchase. You can always count on Anna to continually...

Daniel very plesant and responsive

Reply from Owner

January 27th, 2026 12:00 AM

Hello Kim, thank you so much for taking the time to leave us a review. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management