New American Funding - Jenny Cho

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-488-4139
Rating: 4.88

Loan Consultant | NMLS # 270074

Consumer Direct | Santa Ana

4.88

(5,461)

My name is Jenny Cho, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Loan Consultant, NMLS# 270074, my goal is to provide the best customer service possible along with knowledgeable, unbiase... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(714) 488-4139

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/jennycho/

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4.88

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4.89

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Eric @NAF was able to get my refi done within just a few weeks! He’s always come through for me dating back years. Definitely try to use him if possible.

Reply from Owner

February 11th, 2026 12:00 AM

Hello Michael, we are happy to know Eric exceeded your expectations and look forward to sharing your review with Eric and our management team. Please reach out to us if we can be of further assistance. Respectfully, Customer Service Management...

All over experience with NAF and Jenny was excellent

Reply from Jenny Cho

December 15th, 2025 03:04 PM

James, I'm glad to hear that your experience with both New American Funding and myself was excellent. I appreciate you taking the time to share this feedback. If there's anything else you need or if you have any questions in the future, don't...

Handed off the contract to the processor after initial submission. I was never made aware of who to communicate with. Processor never communicated with me. Document submission was dropped and the processor was unaware of a price change and...

Reply from Owner

January 11th, 2026 12:00 AM

Hello Josh, we would like to speak with you regarding the concerns you have raised and appreciate you bringing this to our attention. Please contact our Corporate Customer Service Team directly at ~~************~~, ext. 7100 to review this matter...

Tiffany Holcomb went above and beyond and made the borrowing process as easy as possible.

Reply from Owner

December 11th, 2025 12:00 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you. Respectfully, Customer Service Management

I had an outstanding experience working with Drew DiMassa throughout my entire home-buying process. From day one, he went above and beyond in every aspect—far exceeding even what my realtor was able to support me with.He was consistently patient,...

Reply from Owner

February 11th, 2026 12:00 AM

Hello Rodolfo, we are happy to hear Drew, and your team exceeded your expectations. We strive to ensure that your financial needs are met. We look forward to sharing your feedback with our management team. Thank you for the opportunity to assist...

She was not one of my easier and more agreeable customers to guide through the home buying process, but thankfully she brought on Kyle Jones of New American Funding as her Loan Officer (chosen over many other Lender auditionees!)... Had it...

Reply from Owner

January 11th, 2026 12:00 AM

Hello John, we appreciate your kind words regarding your loan experience and service you received from Kyle and and recommendation. We value your feedback and the opportunity to assist with your home financing needs. Please let us know if we...

Joe is absolutely amazing! Super responsive and available whenever we needed his help. Highly recommend working with Joe and his team!

Reply from Owner

January 27th, 2026 12:00 AM

Hello Siri, thank you so much for sharing your experience working with Joe and for the recommendation. Should you require any further assistance, please feel free to contact us directly. Respectfully, Customer Service Management

Matthew Novakoff was great with our buyers. His comunication was always on point and he kept us updated the whole way. Really apreciate how smooth he made everything

Reply from Owner

December 11th, 2025 12:00 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you. Respectfully, Customer Service Management

Thomas was excellent and always took time to explain everything clearly so I understood each step. He was responsive and made the entire transaction feel smooth and stress free. I would absolutely recommend him to anyone looking for a great...

Reply from Owner

February 11th, 2026 12:00 AM

Hello Tyler, we appreciate your kind words for Thomas and recommendation. Please let us know if we can be of further assistance to you. Respectfully, Customer Service Management

Dave Pallies was the best loan officer. He took the time to call the listing agent to tell him I was able to buy the house without any issues. At settlement the listing agent said that phone called helped for the sellers to pick my offer. Dave...

Reply from Owner

February 11th, 2026 12:00 AM

Hello Barbara, thank you so much for taking the time to leave us a 5-star review and for the recognition regarding the service you received from Dave and recommendation. Please feel free to contact us directly if we can ever be of further assistance....