New American Funding - Jenny Cho

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-488-4139
Rating: 4.88

Loan Consultant | NMLS # 270074

Consumer Direct | Santa Ana

4.88

(5,461)

My name is Jenny Cho, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Loan Consultant, NMLS# 270074, my goal is to provide the best customer service possible along with knowledgeable, unbiase... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(714) 488-4139

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/jennycho/

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4.88

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New American Funding - Jenny Cho has received a review with 5 star rating from Charles H

Reply from Owner

January 27th, 2026 12:00 AM

Thank you for taking the time to leave us a 5-star review. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management

The entire team at New American is the absolute best!! Jenny is simply amazing!! I truly feel honored to be working with her and consider her a cherished friend, as well as my trusted loan officer. Jenny is wonderful. Highest respect for her...

Reply from New American Funding - Jenny Cho

December 18th, 2025 04:24 PM

I am grateful for your kind words and the trust you've placed in me, Erik. It has been a pleasure working with you as well, and I'm delighted to have built such a positive rapport. Knowing that you hold both me and the team at New American...

Good communication and general overal kindness and openess patience and honesty you dont don't seem to find other places

Reply from New American Funding - Jenny Cho

December 18th, 2025 04:26 PM

Erin, I'm grateful for your kind words about my communication and approach. It's important to me that you felt listened to and respected throughout our interactions. If there’s anything else I can do for you or if you have further questions,...

The entire team was very helpful along the entire process and quickly responded to any question I had.

Reply from Owner

February 11th, 2026 12:00 AM

Hello Ted, thank you so much for taking the time to leave a 5-star review and the recognition of the service your loan team provided. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service...

Very seamless process

Reply from Owner

January 27th, 2026 12:00 AM

Thank you for taking the time to leave us a 5-star review. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management

The initial contact was great. However, I felt based on what I was requesting, I seemed to be submitting a lot of paperwork that wasn't needed. In my situation, I was upfront about who/what I wanted, but I kept needing to explain myself. I...

Reply from Owner

February 11th, 2026 12:00 AM

Hello John, thank you for your time to leave a review regarding your loan experience and regret any inconvenience or misunderstanding encountered. Should you wish to discuss this matter and further detail, please contact our Corporate Customer...

Michelle and her team work closely to make sure the process runs smooth. As an agent I have been able to seek her help in helping get through many transaction with success where other lenders may not have been able to.

Reply from Owner

February 11th, 2026 12:00 AM

Thank you so much for taking the time to leave us a 5-star review, Jill. It is truly appreciated. Should you require any further assistance, please let us know. Respectfully, Customer Service Management

Jeff and his team were phenomenal to work with. From great communication, thoughtful insight(s), and guidance throughout, they made the process as smooth as possible. Highly recommend!

Reply from Owner

February 11th, 2026 12:00 AM

We are pleased to know you had a great loan experience with New American Funding and for the recommendation. Should you require any further assistance, please let us know. Respectfully, Customer Service Management

Very friendly and prompt. 90% of required documentation was requested at the front end. Answered any and all questions very promptly.

Reply from Owner

February 11th, 2026 12:00 AM

We appreciate your time to write a review, Don. We value your feedback and will share your feedback with our management team for future training with our loan teams. Please let us know if we can be of further assistance to you. Respectfully,...

They are prompt and patient. Very good working group.

Reply from Owner

February 11th, 2026 12:00 AM

hank you for taking the time to leave us a 5-star review, Jagan. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management