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Jennifer Reynolds, Ruoff Mortgage
VP Branch Manager and Senior Loan Officer

With more than 25 years of mortgage lending experience, I proudly help homebuyers and homeowners throughout Indianapolis, Central Indiana, surrounding communities, and clients in Illinois, Tennessee, and Florida. I offer Conventional, FHA, ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
From the very first time my wife and I entered into your office, the reception we got, the way the loan officer, Jennifer handled our first session with her, all through the process till the very end when we closed, were all excellent experience....
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Reply from Owner
June 4th, 2025 06:09 PM
It was a pleasure working with you, and so happy you are homeowners!!
From the very first time my wife and I entered into your office, the reception we got, the way the loan officer, Jennifer handled our first session with her, all through the process till the very end when we closed, were all excellent experience....
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Reply from Jennifer Reynolds
June 9th, 2025 04:42 AM
I'm thrilled to hear that you and your wife had an excellent experience throughout the mortgage process. It was a pleasure assisting you from start to finish, and I appreciate your kind words. Thank you for choosing Ruoff Mortgage.
I spoke with numerous mortgage lenders before speaking with Jennifer. She was the only one that went over my loan in depth and made me feel comfortable asking questions. She was also the only one who mentioned any kind of homebuyer assistance...
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Reply from Jennifer Reynolds, Ruoff Mortgage
May 30th, 2025 03:23 PM
I'm thrilled to hear that I could provide the detailed assistance and information you were looking for, Amber. It's great to know that you felt comfortable throughout the process and found the homebuyer assistance programs useful. I appreciate...
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Amazing and clearly commu
Reply from Jennifer Reynolds
May 24th, 2025 03:06 PM
I'm glad to hear that you found the communication amazing and clear. It was a pleasure assisting you, Leydin. Thank you for your feedback and for choosing Ruoff Mortgage.
The best. Could not have asked for a better experience.
Reply from Jennifer Reynolds
May 22nd, 2025 03:15 PM
I'm thrilled to hear that you had such a positive experience, Stephanie. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing Ruoff Mortgage.
Jennifer is always great to work with!
Reply from Jennifer Reynolds, Ruoff Mortgage
May 8th, 2025 06:25 PM
Thank you for the opportunity to assist you—it truly means a lot. Wishing you all the best in this next chapter. I appreciate you!
Jennifer Reynolds, Ruoff Mortgage has received a review with 5 star rating from David M
Reply from Owner
May 14th, 2025 05:25 PM
David, it was truly a pleasure to walk alongside you on your homebuying journey. You did it—congratulations! Wishing you lots of happiness in your new home.
I recently lost my wife, soulmate, and best friend to cancer. Jennifer was caring, kind, compassionate, and professional during the entire process. She offered me great advise, and walked me through the process. Her professionalism, kindness...
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Reply from Jennifer Reynolds, Ruoff Mortgage
May 8th, 2025 09:51 PM
I'm truly sorry for your loss, David. I'm grateful to have been able to assist you during such a difficult time. Your kind words mean a lot, and I'm glad that I could help make the process smoother for you. Thank you for placing your trust...
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Jennifer was a pleasure to work with. Very knowledgeable and kept in touch.
Reply from Jennifer Reynolds
April 28th, 2025 02:24 PM
Gloria, it was a pleasure working with you. Thank you for your kind words and for choosing us for your mortgage needs.
professional prepared to resolve issues quickly clear communication
Reply from Jennifer Reynolds
April 28th, 2025 02:28 PM
John, it was a pleasure getting to know you and Shannon. Thank you for trusting me to assist with the financing of your investment home purchase. I truly appreciate the opportunity to work with you and wish you all the best with your new property!...
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About
With more than 25 years of mortgage lending experience, I proudly help homebuyers and homeowners throughout Indianapolis, Central Indiana, surrounding communities, and clients in Illinois, Tennessee, and Florida. I offer Conventional, FHA, VA, USDA, and DSCR loans for first time homebuyers, move up buyers, real estate investors, self employed borrowers, and homeowners looking to refinance. My team and I provide personalized guidance, responsive communication, and financing solutions tailored to your unique goals. We are committed to making the mortgage process smooth, straightforward, and stress free from application through closing so you feel informed, confident, and supported every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Cash-Out Refinances
Specialities
FHA
IHCDA
VA
Conventional
First Time HomeBuyers
Renovation loans
Construction Lending
Investment Properties
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Memberships
- NMLS Member
- MIBOR Affiliate
- Indiana Mortgage Bankers Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 505418
- FL - LO54448
- IL - 031.0059046
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Awards
Hobbies
- Reading
- Cycle class
- Travel to sunny areas
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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