Jennifer Coppola
Loan Officer | NMLS ID: 168883
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Reviews from Web
Jennifer was very helpful with explaining the whole process. And was very responsive to any questions that we had.
Reply from Jennifer Coppola
March 2nd, 2025 11:27 AM
Thank you so much, Joseph! I'm really glad to hear that I could help make the process clear and that you felt supported throughout. If you ever have more questions or need assistance in the future, don't hesitate to reach out. It was a pleasure...
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Jenn was always avaiable to ask any questions and explain the loan process.
Reply from Jennifer Coppola
February 14th, 2025 04:14 PM
Thank you for your wonderful feedback, McKensie! We're thrilled to hear that Jennifer was able to assist you effectively and make the loan process clear and accessible. Your satisfaction is our priority at Highlands, and it's great to know...
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Jennifer's attention to detail, communication, and speed was imperitive on this deal. She was levelheaded when I was not and it was great!!
Reply from Jennifer Coppola
February 14th, 2025 04:13 PM
Thank you, Jessica, for the 5 star review! We're thrilled to hear that you had such a positive experience. We strive to provide the best experience possible for all of our clients and your feedback is extremely valuable to us. Looking forward...
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Always executive communication
Reply from Jennifer Coppola
January 6th, 2025 06:14 PM
I'm thrilled to hear that you were satisfied with the communication level, Linda. It's paramount for us at Highlands Residential Mortgage, Ltd. to keep our clients informed and reassured. I greatly appreciate your 5-star rating and look forward...
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Great communication from the whole team! Loved the app showing each step!
Reply from Jennifer Coppola
December 26th, 2024 03:50 PM
I'm glad to hear that you had a positive experience with us at Highlands Residential Mortgage, Ltd., Grace! Communication is a key aspect of our service, and we're thrilled that you appreciated this aspect of our work, as well as the step-by-step...
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Jennifer was proactive in reaching out to me with upcoming opportunities, but she also was knowledgeable and patient enough to allow the market to adjust before acting.
Reply from Jennifer Coppola
December 15th, 2024 11:53 PM
Thank you so much for the glowing review, Alice! I am truly pleased to hear that you found my approach helpful. It is always my goal to provide timely and informed advice, while allowing for market conditions to settle, so I'm thrilled to know...
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The whole process was very low stress and streamlined. The option of uploading and signing documents electronically was very convenient and made it possible for me to send things over more quickly. She was very helpful, patient and kind from...
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Reply from Jennifer Coppola
November 27th, 2024 03:23 PM
Thank you for your glowing review, Emily. I'm thrilled to hear that we were able to provide a stress-free mortgage process for you. Your experience is a perfect example of what we aim for at Highlands! I appreciate your recommendation and look...
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Jennifer & Rachel were always availible to answer questions. They made all of the paperwork easy to understand and made us feel very comfortable thoughout the entire process!
Reply from Jennifer Coppola
November 27th, 2024 03:23 PM
Thank you very much, Matthew, for your fantastic review! We're delighted to know that you had such a positive experience. You were a pleasure to work with as well and we are excited for your next chapter - HOMEOWNERSHIP!!
Jennifer was always there to explain everything in detail and was very patient and kind.
Reply from Jennifer Coppola
November 28th, 2024 03:09 AM
I appreciate your positive feedback, Kari. It was a pleasure to assist you through the process and I'm glad I could make everything clear for you. Your satisfaction is my top priority. Thank you for choosing Highlands Residential Mortgage,...
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Jennifer made the process easy and enjoyable
Reply from Jennifer Coppola
November 27th, 2024 03:22 PM
I'm thrilled to hear that you found the process easy and enjoyable, Sean! Your feedback means a lot. I'm here to make getting a mortgage as stress-free as possible. If you have any further needs or questions, please don't hesitate to reach...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Positions
- Highlands Residential Mortgage LTD - Sr. Loan OfficerMay 1st, 2019 - Current
Time Zone
Central Standard Time (CST)
Licenses
- NMLS ID: 168883
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