Jennifer Coppola
Loan Officer | NMLS ID: 168883
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Jennifer Coppola has received a review with 5 star rating from Kelly M
Great communication very helpful
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
It was our pleasure! Thank you for being so great to work with!
Jennifer and her team were amazing. We always knew what was going on and what step we were on. Communication was excellent.
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thank you, Tabatha - my team and I work hard at making sure all steps of the process are communicated clearly. I appreciate you taking the time to share your experience! Congratulations on your new home - we are so happy for you!
The attention to detail and the support when I had questions
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thank you for the feedback, Stephanie! We are always here if you need anything!
Great service
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thank you so much - we appreciate you! Congratulations on your beautiful new home!
Jennifer was amazing. Friendly, and answered all of my questions with patience! Even with a tricky self-employment situation, Jennifer made it work for us!
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thank you, David! My team and I enjoyed getting to know you both throughout this transaction and wish you ALL the best in your new home! We appreciate your feedback!
Prompt, hard working, kind, had our backs
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thank you, Rachel! You were a joy to work with and your great review is just icing on the cake! :) Congratulations on your new home!
I have no complaints about Jennifer's service and expertise handling our loan. She was always prompt and accurate with paper work and getting things done. I do question why she was so insistent on waiting to lock in the loan as the rate continued...
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Jennifer, Lisa and Stacy were very detail oriented, communicative, easy and super fun to work with! Thank you for securing our forever home!
Reply from Jennifer Coppola
March 27th, 2023 03:43 PM
Thank you, Kelly, we couldn't be happier for you and your family! It was our absolute pleasure to be a part of this journey with you! Congratulations on that gorgeous new home! :)
Very pleasant to work with! Very professional! Made our process go smooth.
Reply from Owner
November 13th, 2025 08:13 PM
Thank you so much for your kind words, Eric! Our team works hard to make the process as smooth and straightforward as possible, and it means a lot to know we succeeded for you.We truly appreciate your trust and support — and we wish you all...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Positions
- Highlands Residential Mortgage LTD - Sr. Loan OfficerMay 1st, 2019 - Current
Time Zone
Central Standard Time (CST)
Licenses
- NMLS ID: 168883
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