

Jennifer Cook
Senior Mortgage Banker

Based in Springfield, Missouri, we are located off of South National Avenue, right across from the Kelly Green Apartments complex. As members of the community, our team of loan officers understand that owning a home is not only a financial ... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Everything was quick and transparent. Jennifer and her team got me through the process with no issues, not only this time, but during previous house shopping attempts over the past few years.
Thank you!
Reply from Jennifer Cook
February 13th, 2026 06:59 PM
Thank you so much, Adam! I’m glad we could make everything quick and transparent for you during your home‑buying journey. We truly appreciate your trust and confidence!
Everyone was very knowledgeable! They answered my calls promptly and kept me in the loop during the whole process. I look forward to our next transaction.
Reply from Jennifer Cook
January 30th, 2026 03:18 PM
We truly appreciate the opportunity to work with you and value our partnership, Mary. Clear communication and responsiveness are always top priorities for our team, and it’s great to hear that reflected in your experience. We look forward to...
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Jennifer and Caitlyn communicated efficiently and effectively throughout the process!
Reply from Jennifer Cook
January 29th, 2026 08:51 PM
Thank you so much for the kind feedback, Scott. We truly appreciate you taking the time to share your experience. Our team is dedicated to clear, timely communication, and it’s wonderful to hear that it made a positive difference throughout...
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Communicated at each step of the loan process and worked hard to keep everything moving quickly to meet our closing date.
Reply from Jennifer Cook
January 27th, 2026 04:43 PM
We appreciate your feedback on the communication and effort put into keeping your loan process moving smoothly, Dalton. Ensuring timely progress and meeting closing dates are important to myself, Jason Mooneyham and the entire 417 Home Loans...
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Jennifer and everyone at flat Branch are amazing. Made everything go so smoothly.
Reply from Jennifer Cook
January 22nd, 2026 04:17 PM
Robin, thank you so much for your kind words! It means the world to us. 😊 We're thrilled to hear everything went smoothly, and we’re grateful you chose to work with us again. If you ever need anything in the future, we’re always here to help!...
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Very knowledgeable and helpful
Reply from Jennifer Cook
January 12th, 2026 04:38 PM
Alison, thank you so much for your kind words! I’m thrilled to hear that you found the experience helpful and that the information provided was valuable. Our goal is always to make things clear and easy for you, so it’s wonderful to know that...
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Very pleasant to deal with and provided information quickly.
Reply from Jennifer Cook
January 9th, 2026 02:52 PM
John, thank you so much for your kind words! I’m thrilled to hear that you had a pleasant experience and that we were able to provide the information you needed quickly. Our goal is always to make the process as smooth and stress-free as possible....
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Jennifer and Caitlyn made my experience of buying a home by myself for the first time seamless for me! They were always prompt at answering my questions and I could tell they were looking out for me!
Reply from Jennifer Cook
January 7th, 2026 06:01 PM
Wow, thank you so much for sharing this, Crystal! It means the world to us that your first home-buying experience was seamless. Caitlyn and I loved being part of this exciting milestone with you and making sure you felt supported every step...
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Everything went smoothly even through the government shutdown. She took care of everything, and I never felt lost or uncertain.
Reply from Jennifer Cook
December 29th, 2025 08:43 PM
I'm glad to hear that everything went smoothly for you, Benjamin, especially during such a challenging time. It's important to me that clients feel informed and supported throughout the process. If you ever have more questions or need assistance...
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Jennifer and Caitlin are the absolute best! I have used them many times in the past and will always use them in the future. There are two qualities that are key in successful lenders. Knowledge and communication. They excel in both areas. Highly...
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Reply from Jennifer Cook
December 29th, 2025 08:42 PM
Bradley, I truly appreciate your kind words and ongoing trust. It's wonderful to hear that both Caitlin and I have met your expectations with our knowledge and communication. Your recommendation means a lot, and I'm here whenever you need assistance...
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About
Based in Springfield, Missouri, we are located off of South National Avenue, right across from the Kelly Green Apartments complex. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an integral step toward a future of success for you and your family. Ready to start the process of buying your home? We’re ready too. Head down to our Springfield location to meet your local lender!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
USDA Loans
FHA Loans
Conventional Loans
Down Payment Assistant Loans
VA Loans
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Positions
- 417 Home Loans, Flat Branch Mortgage Inc. - Senior Mortgage BankerMar 18th, 2005 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2005
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #404005
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Awards
Achievements
- Flat Branch, #4 USDA Lender (2025)
Hobbies
- Chiefs Football
- Traveling
- Being a Grandma!
Disclaimer
NMLS# 224149