Jennifer Cook
Senior Mortgage Banker
Based in Springfield, Missouri, we are located off of South National Avenue, right across from the Kelly Green Apartments complex. As members of the community, our team of loan officers understand that owning a home is not only a financial ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Jennifer is a great communicator and always responded quickly with any questions i I had. She was very helpful in guiding me through this process.
Reply from Jennifer Cook
December 22nd, 2025 04:02 PM
Thank you so much for your kind words! I’m thrilled to hear that you felt supported throughout the process. Communication and guidance are very important to our team, and I’m glad I could make things easier for you. If you ever have any questions...
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The entire team at flatbranch is fantastic. Jennifer goes about and beyond for her customers and is very knowledgeable. Caitlin is so on top of everything and all communication is very clear . I literally refinanced so that I could be back...
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Reply from Jennifer Cook
December 22nd, 2025 04:03 PM
Journey, thank you so much for sharing this! It truly means a lot that you not only trusted us with your refinance but even came back just to work with Flat Branch again—that’s the highest compliment we could receive. We loved working with...
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Jennifer and her team provided an awesome experience for my first time home buyer! This being my first house to sell, her communication was excellent and she was awesome in her details of ever document!
Reply from Jennifer Cook
December 19th, 2025 02:32 PM
Thank you so much for your kind words, Drew! It was an absolute pleasure working with you and helping your first-time home buyer through this exciting process. I’m thrilled to hear that our communication and attention to detail made the experience...
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Our questions were answered thoroughly and in a timely manner. Everyone was so helpful and kind. We really appreciated our experience and will definitely reach out if we need help in the future.
Reply from Jennifer Cook
December 3rd, 2025 05:15 PM
Thank you so much, Karen! We’re thrilled to hear that your questions were answered thoroughly and that our team made the process helpful and kind. Providing timely and clear support is always our goal, and it means a lot to know we met your...
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Because your the best!
Reply from Jennifer Cook
December 3rd, 2025 04:18 PM
Thank you so much, Victor! 🌟 Your kind words mean a lot. I’m thrilled to know you had such a great experience, and we truly appreciate your trust and support. If you ever need anything in the future, we are always here to help!
Jennifer was great to work with and kept me updated during the buying process.
Reply from Jennifer Cook
November 28th, 2025 08:00 PM
I appreciate your kind words, Destiny. It's great to know that you felt supported and well-informed during the buying process. If you have any future needs or questions, feel free to contact me anytime.
Always pleasure to work with.
Reply from Jennifer Cook
November 21st, 2025 04:16 PM
I'm glad to hear that you find it a pleasure to work with me, Dzeraldina. If you need any assistance in the future, please don't hesitate to reach out.
Very professional
Reply from Jennifer Cook
November 21st, 2025 04:13 PM
Thank you for taking the time to leave a review, Almir. I'm pleased to hear you found the service professional. Should you need any further assistance or have any questions, please feel free to reach out.
Jennifer always answers my questions quickly and in language I can understand. Communication is great!
Reply from Jennifer Cook
November 10th, 2025 10:29 PM
Thank you so much for the kind words, Kelly! We truly appreciate your trust and partnership. Clear and timely communication is something we prioritize. I'm always here to support you and your clients every step of the way—looking forward to...
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Awesome to deal with!
Reply from Jennifer Cook
November 10th, 2025 10:31 PM
Thank you, Dalton! We always love working with you! I’m thrilled to hear you had another great experience.
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About
Based in Springfield, Missouri, we are located off of South National Avenue, right across from the Kelly Green Apartments complex. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an integral step toward a future of success for you and your family. Ready to start the process of buying your home? We’re ready too. Head down to our Springfield location to meet your local lender!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
USDA Loans
FHA Loans
Conventional Loans
Down Payment Assistant Loans
VA Loans
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Positions
- 417 Home Loans, Flat Branch Mortgage Inc. - Senior Mortgage BankerMar 18th, 2005 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2005
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #404005
Gallery
Awards
Achievements
- Flat Branch, #4 USDA Lender (2025)
Hobbies
- Chiefs Football
- Traveling
- Being a Grandma!
Disclaimer
NMLS# 224149