Jennifer Cook
Senior Mortgage Banker
Based in Springfield, Missouri, we are located off of South National Avenue, right across from the Kelly Green Apartments complex. As members of the community, our team of loan officers understand that owning a home is not only a financial ... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Very smooth experience . Jennifer kept us informed through the entire process.
Reply from Jennifer Cook
August 3rd, 2026 03:37 PM
Thank you so much for your kind words, Bruce! It was truly a pleasure working with you. I'm glad you felt informed and supported throughout the process, as keeping my clients updated every step of the way is very important to me. Thank you...
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Jennifer is the absolute best!!! We won't go to another lender!!
Reply from Jennifer Cook
July 23rd, 2026 02:58 PM
Thank you so much, Michael and Amy! Your kind words truly mean the world to me. It was an absolute pleasure working with you again and I'm so grateful for the trust you've placed in me. Knowing that you'd choose me again is the highest compliment...
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she made it happen in such a short window!!! We had only 1 day left in the area and she found a time we could meet and get everything in motion. Then over the next 40 or so days she was right on top of everything, big or small. the team work...
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Reply from Jennifer Cook
July 13th, 2026 02:53 PM
Thank you so much, Jeffrey! Your review absolutely made my day. I’m so glad we were able to connect before you left town and get everything moving in such a tight timeframe. Buying a home is a team effort, and I’m grateful I had the opportunity...
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Friendly and efficient. Always looking for what was best for us.
Reply from Jennifer Cook
July 13th, 2026 02:51 PM
Thank you, Sharon! It was a pleasure working with you. I’m so glad I could help make the process smooth and find the loan option that best fit your needs. I truly appreciate your trust and the opportunity to be part of your home financing journey....
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Jennifer was kind and patient, clearly explaining the situation and each step involved in the process. As someone who is ignorant on the home buying and refinancing process, it is much appreciated.
Reply from Jennifer Cook
July 6th, 2026 03:27 PM
Adam, I'm glad I could assist you through the home buying and refinancing process. Your kind words about my patience and explanations mean a lot. If you have any more questions or need further assistance, please feel free to reach out.
Not the fault of Jennifer. Process was made difficult by the builder
Reply from Jennifer Cook
June 15th, 2026 05:58 PM
Caden, I appreciate you clarifying that the challenges were not on our end as the Lender. As you learned, I'm here to support you through any difficulties so please feel free to reach out if there's anything more I can do. It was a pleasure...
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Jennifer made it way too easy to refinance! 10/10
Reply from Jennifer Cook
June 1st, 2026 03:43 PM
Thank you so much for the kind review! I’m so glad I could help make your refinance process feel easy and stress-free—that’s always my goal. It was a pleasure working with you and Balee again, and I truly appreciate your trust. Don’t hesitate...
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Easy, professional, kept us informed on status.
Complete and closed prior to the estimated
Closing date
Reply from Jennifer Cook
June 1st, 2026 01:10 PM
Thank you so much for this amazing feedback! I’m thrilled to hear that you had such a smooth experience and felt well-informed every step of the way. Communication and efficiency are incredibly important to me, so it means a lot that you noticed—and...
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Outstanding Communication, Friendly, Patient, and professional.
Reply from Jennifer Cook
June 1st, 2026 01:09 PM
Ryan, I really appreciate your thoughtful review—thank you! It means a lot to know that you felt well taken care of throughout the process. I always strive to communicate clearly and be as patient and helpful as possible, so I’m glad that came...
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Great service
Reply from Jennifer Cook
May 22nd, 2026 04:53 PM
Thank you for your kind words, Trey. I'm happy you were pleased with the service. If you need any further assistance, feel free to reach out.
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About
Based in Springfield, Missouri, we are located off of South National Avenue, right across from the Kelly Green Apartments complex. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an integral step toward a future of success for you and your family. Ready to start the process of buying your home? We’re ready too. Head down to our Springfield location to meet your local lender!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
USDA Loans
FHA Loans
Conventional Loans
Down Payment Assistant Loans
VA Loans
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Positions
- 417 Home Loans, Flat Branch Mortgage Inc. - Senior Mortgage BankerMar 18th, 2005 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2005
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #404005
Gallery
Awards
Achievements
- Flat Branch, #4 USDA Lender (2025)
Hobbies
- Chiefs Football
- Traveling
- Being a Grandma!
Disclaimer
NMLS# 224149