Top 5%
Jeffrey Richard at CrossCountry Mortgage
Branch Manager | NMLS #339836
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Vety professional & very efficient
Reply from Jeffrey Richard
May 8th, 2025 10:35 PM
Thank you, Constance, for your kind words. I'm delighted to hear that you found my services professional and efficient. It was a pleasure assisting you with your mortgage needs.
Jeff went above and beyond to help me out in every stage of the process. Thank you Jeff and team for your support !
Reply from Jeffrey Richard
May 6th, 2025 01:02 PM
I'm thrilled to hear that you felt well-supported throughout the process. It was my pleasure to assist you, and I will be sure to share your kind words with the team. Thank you for your feedback!
Jeff guided us step-by-step through the entire process of purchasing our house. He was always willing to help us understand the parts of the process we were not familiar with, and he made himself available on a schedule that worked for us.
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Reply from Jeffrey Richard
April 27th, 2025 01:38 AM
I'm thrilled to hear that you had a positive experience throughout your home purchasing process. It was a pleasure guiding you step-by-step and ensuring that all your questions were answered. Thank you for your kind words.
Professional kind and prompt!
Reply from Jeffrey Richard
April 26th, 2025 12:40 AM
Thank you, Jared, for your kind words. I'm glad to hear that you found the service professional, kind, and prompt. It was a pleasure assisting you with your mortgage needs. If you have any further questions or need assistance in the future,...
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The experience was okay.
Reply from Jeffrey Richard
February 23rd, 2025 04:06 PM
Madeline, I sincerely appreciate your genuine feedback. My team and I strive to provide excellent service to our customers and I'm sorry that this experience didn't achieve your expectations. We will take your feedback and continue to improve...
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Jeff did a wonderful job educating me about the loan process and showed much dedication in helping me obtain a successful mortgage. The team of folks behind the scenes worked hard to make sure I had the proper documentation for all of the FHA...
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Reply from Jeffrey Richard
February 15th, 2025 03:59 PM
Wow! Thank you for the fantastic 5-star review! It was an absolute pleasure assisting you, and I’m thrilled to hear you had such a great experience.If there’s ever anything I can do for you in the future, whether it’s answering questions or...
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Super reliable and fast! Quick responses, clear communication, and efficient service—everything you need when dealing with financing. Highly recommend!
Jeff and his team were very pleasant. Jeff built a great rapport with us and followed frequently throughout the process. There were no surprises as we went through the lending stages. They were very professional and did a fantastic job.
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Reply from Jeffrey Richard
February 6th, 2025 12:10 PM
Margaret, your kind words mean the world to me and my team. We truly appreciate you taking the time to share your positive experience. Building rapport and ensuring a smooth, transparent process is always our priority. I'm thrilled to hear...
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Mr. Richard walked me through every step of the way making it a great homebuying experience! His knowledge & professionalism made my process go smoothly. He was prompt when answering all my questions & concerns. I will definitely recommend...
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Reply from Jeffrey Richard
January 21st, 2025 03:35 PM
Thank you so much for your kind words, Eugena. I'm glad you had a great home buying experience and I was able to help make the process go smoothly for you. It's my priority to be as prompt and professional as possible for all my clients. Feel...
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Jeff and his team worked day and night to get my loan apporved and the mortgage approved despite the ups and downs through the process.
Reply from Jeffrey Richard
December 31st, 2024 12:45 AM
Thank you so much, Joshua! I'm thrilled to hear that you had a positive experience with our team at CrossCountry Mortgage, LLC. It's always our goal to ensure the mortgage process goes as smoothly as possible, and we're willing to put in the...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #339836 | Branch NMLS #2544945
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 339836
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095