Top 5%
Jeffrey Richard at CrossCountry Mortgage
Branch Manager | NMLS #339836
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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We had a smooth and easy experience with Jeff and his team. Any time we had a question they were quick to answer and always so nice.
Reply from Jeffrey Richard
December 28th, 2024 12:31 AM
I'm thrilled to hear that you had a smooth and easy experience with myself and my team at CrossCountry Mortgage, LLC, Stephanie. It's our top priority to ensure our customers' questions are answered promptly and that we provide a friendly service....
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I was frustrated that the information was incorrect when we went to close and we had to postpone the closing date a week
Reply from Jeffrey Richard
December 27th, 2024 05:29 PM
Allison, I'm truly sorry to hear about your frustration surrounding the incorrect information and the necessity to postpone your closing date. This type of experience is not reflective of the high standards we set at CrossCountry Mortgage,...
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I would first like to say that Jeff is the best lender that I have ever worked with. My wife and I just used him for our home loan and I have to say there are none better. For anyone buying a home Jeff is knowledgeable and 100 percent dedicated...
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Jeffrey was very responsive and professional My wife was admitted to Hospital a few days before closing, and Jeff was understanding, handled the situation and arranged to have Notary come to hospital for signing closing papers when it was convenient...
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Reply from Jeffrey Richard at CrossCountry Mor...
December 19th, 2024 07:34 PM
Thank you so much for your kind words, William. I'm glad I could assist during such a challenging time. It's always our aim at CrossCountry Mortgage to make the mortgage process as smooth as possible, no matter the circumstances. Your satisfaction...
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Jeff and his associates were so nice and prompt with taking care of all of our needs with buying a house
Reply from Jeffrey Richard
December 4th, 2024 08:48 PM
I'm thrilled to hear that you had a positive experience with us, Angela! Our team here at CrossCountry Mortgage, LLC always strives to provide prompt and excellent service. It was my pleasure to assist you with your FHA loan and make your home...
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Down to earth, helpful, attentive and kind.
Eased my mind through the entire process.
Reply from Jeffrey Richard
November 19th, 2024 12:57 AM
Thank you so much for your generous review, Thera. I'm thrilled to hear that I was able to make your experience with CrossCountry Mortgage, LLC a positive one. Helping clients navigate the mortgage process with ease is what I strive for. Your...
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I had an exceptional experience working with Jeff Richard at CrossCountry Mortgage. From the start, Jeff and his team went above and beyond to make the entire loan process as smooth and stress-free as possible. They were incredibly responsive,...
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Reply from Jeffrey Richard
November 7th, 2024 06:44 PM
Michael, thank you so much for the excellent review and the 5-star rating! It's fantastic to hear that you had an exceptional experience with us at CrossCountry Mortgage. We always aim to make the loan process as smooth and stress-free as possible...
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Jeff went above and beyond for us and we are so grateful for his superior knowledge and passion for his work. He was always communicating with us about the process, was always available for our questions, and was so calm & comforting during...
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Reply from Jeffrey Richard
October 28th, 2024 12:57 AM
Hello Caroline, I'm thrilled to hear that you had a positive experience with me at CrossCountry Mortgage, LLC. It was an absolute pleasure assisting you and I'm glad I could make the process less stressful for you. It's always my goal to go...
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Jeff was so amazing throughout the entire process. Even when the seller was being difficult he helped us through it. I would recommend him to anyone buying a new home or refinancing.
Reply from Jeffrey Richard
October 27th, 2024 02:40 PM
Thank you so much for your kind words, Sarah. I'm really pleased to hear that you found my assistance helpful throughout the process. It was my pleasure to navigate you through the challenges and I really appreciate your recommendation. Remember,...
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We had a great experience because of Jeff. He gets the job done and we trust him.
Reply from Jeffrey Richard
October 27th, 2024 01:37 PM
I am sincerely glad to hear about your positive experience, Scott. It's always my goal to ensure a smooth process for all our clients at CrossCountry Mortgage, LLC. Knowing I have earned your trust in handling VA loans is incredibly rewarding....
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #339836 | Branch NMLS #2544945
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 339836
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095