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Jeffrey Richard at CrossCountry Mortgage
Branch Manager | NMLS #339836
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Jeff was always just a phone call or text away to help in any and every way and also so nice and thoughtful . He made everything very easy too
Reply from Jeffrey Richard
September 5th, 2025 12:31 PM
It's wonderful to know that you found my support accessible and thoughtful throughout the process. Making things easy for you is always my goal, and I'm glad to have been available when you needed assistance. If there's anything else you'd...
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Jeffery Richard goes above and beyond for you. We are so thankful for him and his team. Highly recommend!
Reply from Jeffrey Richard
September 4th, 2025 08:35 PM
I'm genuinely grateful for your kind words. It's important to me that you feel supported throughout the process, and I'm glad to hear that you had such a positive experience. Your recommendation means a lot, and please don't hesitate to reach...
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I'm currently working with Jeff on a second mortgage, and I couldn't sing the praises of him and his team more.For the first home, I applied with my fiance utilizing Ohio programs for down payment assistance. Despite us being entirely unprepared...
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Process was very smooth. I feel like i did not have to lift a finger during this process. My brother also closed on a condo and used his bank for lending, process was very haphazard and pulling teeth and frustrating. cross country had act together...
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Reply from Jeffrey Richard
August 13th, 2025 01:36 AM
I'm glad to hear that the process felt smooth and effortless for you. It's my priority to ensure that clients have a seamless experience, and I'm pleased that you found this to be the case with CrossCountry Mortgage, LLC. It's understandable...
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I had the pleasure of working with Jeff for a brief period when looking for a home. Not only was he available at a short notice but he always provided the best solutions to our questions. Unfortunately, I did not get to finish the home buying...
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Jeffrey and everyone in this office was very helpful and I would recommend their office for any mortgage needs. Went over and beyond and was very much appreciated. Great experience!
Reply from Jeffrey Richard
July 19th, 2025 12:24 PM
Thank you so much, Carla, for your generous feedback. I'm truly pleased to hear that you had a great experience and found the team helpful. Going above and beyond for clients like you is something I strive for in every interaction. If you ever...
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From the first time we contacted Jeff thru closing, everything moved along in an extremely timely fashion. The pre-approval we got ahead of time gave us the peace of mind that when we began our house hunting, we new that our offer would be...
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Reply from Jeffrey Richard
July 2nd, 2025 02:02 AM
I'm thrilled to hear that the process was smooth and efficient for you from start to finish. It was a pleasure assisting you, and I'm glad the pre-approval provided peace of mind during your house hunting. Our team, including Matt and Diane,...
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I highly Jeff. He went above and beyond to help me understand my unique situation. He gave me clear, prompt, and helpful information.
Jeff was there through every step of the way! Always timely and kept us up to speed on every update!
Reply from Jeffrey Richard
May 23rd, 2025 08:48 PM
I'm thrilled to hear that I could be there for you throughout the process and keep you informed every step of the way. Your satisfaction is important to me, and I appreciate your kind words. Thank you for choosing CrossCountry Mortgage, LLC....
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The team was very efficiant and communicative.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #339836 | Branch NMLS #2544945
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 339836
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095