Top 5%
Jeffrey Richard at CrossCountry Mortgage
Branch Manager | NMLS #339836
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Jeff was very knowledgeable and very responsive to our calls and questions. He even reached out to our realtor to introduce himself and offered to reach out to "vouch" for us if needed during our house hunting process. Highly recommend Jeff...
read more
Reply from Jeffrey Richard
November 17th, 2025 02:44 PM
Megan, it's wonderful to know that my responsiveness and knowledge were helpful during your house hunting process. Introducing myself to your realtor and being available to support you in any way was an important part of making sure you felt...
read more
Mr. Richard was kind and helpful, his joyful wisdom thru the loan process was calming and appreciate. My family will definitely recommend his services to everyone looking.
Reply from Jeffrey Richard
November 17th, 2025 08:50 PM
It's satisfying to hear that you found the loan process calming and appreciated the support I provided. Knowing that my assistance had such a positive impact on you and your family is important to me. Thank you for considering recommending...
read more
Buying a home is stressful and the team worked things out the best they could, but there were a lot more obstacles than anticipated and communication among CC and those outside like the title company, could have been improved.
Jeff and his team were absoutely OUTSTANDING to work with. They were very attentive to my closing process, and i never felt like i was alone through my first home purchase experience. I could not be more thankful for all that they did to help...
read more
Reply from Jeffrey Richard
November 12th, 2025 08:28 PM
It's great to hear that you felt supported during your first home purchase. I strive to make sure the process feels seamless and that no one feels alone. I'm truly thankful for your kind words and pleased that my team and I could assist in...
read more
Always smooth and closed on time
Reply from Jeffrey Richard
November 10th, 2025 02:34 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Jeff took time and listened. He not only helped in securing the home of my dreams, he assisted and advised on steps to improve my overall financial outlook. I have already seen the benefits of listening to his advise. I believe nothing happens...
read more
Reply from Jeffrey Richard
November 10th, 2025 08:37 PM
Your words mean a lot to me, and I'm truly glad to hear about the positive impact it had on your journey. Helping you secure your dream home and improve your financial outlook was a rewarding experience. It's great to know that the advice is...
read more
seems like the different parties did not fully discuss things and there was confusion. also, the dollar amounts differed on the final numbers. Jeff was great -= the process not so much
Thank you so much Jeff and team for all your help and guidance !
Reply from Jeffrey Richard
October 14th, 2025 12:35 PM
I'm grateful for your kind words and am glad to hear that you appreciated the help and guidance. It was a pleasure working with you, and if you have any more questions or need further assistance, please don't hesitate to contact me.
Jeffrey was very responsive and helpful.
Reply from Jeffrey Richard
October 7th, 2025 08:57 PM
I'm pleased to know that you found my responsiveness and assistance helpful. It's important to me that you feel supported during the process. If there's anything further you need, I'm just a call or message away.
Always available to answer my question. Kept me in the loop through every process.
Reply from Jeffrey Richard
September 9th, 2025 12:12 PM
I appreciate your feedback and am glad I could be there to answer your questions and keep you informed throughout the process. Communication is key, and I’m pleased that you felt connected every step of the way. If there's anything else you...
read more
41–50 of 193
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #339836 | Branch NMLS #2544945
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 339836
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095