Top 5%
Jeffrey Richard at CrossCountry Mortgage
Branch Manager | NMLS #339836
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Reviews from Web
Jeffrey was excellent to us. He was very dilligent and always did right by us. Jeffrey was always available to talk and answer questions as needed. Words cannot describe how happy we are with his work!
Reply from Jeffrey Richard
December 19th, 2025 08:24 PM
I appreciate your kind words, Jose. Knowing that you felt supported and satisfied with my diligence and availability means a lot to me. If you ever have more questions or need assistance in the future, I'm here to help.
Jeff goes above and beyond and you are lucky to have him as an employee. He knows what it means to put the client first
Reply from Jeffrey Richard
December 16th, 2025 06:00 PM
I'm grateful for your kind words, Laura. Putting clients first is always my priority, and I’m glad to hear that my efforts stood out to you. If there's ever anything else I can assist you with, please feel free to reach out.
Jeffrey Richard was very responsive and excellent in his communication
Reply from Jeffrey Richard
December 15th, 2025 02:32 PM
I enjoyed working with you. Thanks for the great feedback.
Everyone on this team made this as smooth and as easy as possible, great communication, great guidance when needed, would strongly recommend Mare as an agent to anyone.
Reply from Jeffrey Richard
December 12th, 2025 03:52 PM
I’m glad you found the experience smooth and appreciated the guidance and communication throughout. It means a lot that you'd recommend us, and Mare specifically, to others. If there's anything else you need in the future, don’t hesitate to...
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Jeff was absolutely wonderful to work with! As a first time home buyers, Jeff was very knowledgeable and always willing to answer any questions and talk about any concerns we had. Jeff was always reachable and punctual ! Kept us updated throughout...
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Reply from Jeffrey Richard
December 8th, 2025 07:16 PM
It's great to hear that you found my support valuable during your first home buying experience. Ensuring clarity and keeping open lines of communication are priorities for me, so I'm pleased to know that my punctuality and availability made...
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So responsive, knowledgeable, and willing to help with anything at any moment. Always picks up the phone and is there for myself and clients at anytime with all there questions or concern.
Reply from Jeffrey Richard
December 5th, 2025 07:45 PM
I really appreciate the feedback and am looking forward to working with you again.
Jeff is ALWAYS available when I reach out to him, if he isn't, he will text me and let me know when he will call me back. Jeff is the best lender I have ever worked with. He is always updating me and my clients and his availability is outstanding!...
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Reply from Jeffrey Richard
November 28th, 2025 08:06 PM
I really appreciate the feedback and am looking forward to working with you again.
Jeff was great. He took the time to explain things and helped us to understand. 10/10 Thank you!
Reply from Jeffrey Richard
November 24th, 2025 07:16 PM
I’m pleased to hear you found my explanations helpful and that you had a positive experience. I aim to ensure that everything is clear and understandable throughout the process. Your feedback means a lot to me, and I'm here if you have any...
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Great person and company to work with
Jeffrey was so helpful in making my loan process easy. He was always available to me when i needed to ask him a question. He walked me through a lot of the paperwork and was very patient! I felt like i had known him for a long period of. I'd...
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Reply from Jeffrey Richard
November 17th, 2025 02:07 PM
Rachel, I'm pleased to know that you found the loan process easy and felt supported throughout. Being available to answer your questions and guide you through the paperwork is an integral part of how I aim to assist my clients. It's rewarding...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #339836 | Branch NMLS #2544945
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 339836
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095