Top 5%
Jeffrey Richard at CrossCountry Mortgage
Branch Manager | NMLS #339836
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Jeff and Diane went above and beyond answering my questions anytime I was unsure of something. The whole process was so easy and stress free!
Reply from Jeffrey Richard
March 30th, 2026 02:22 PM
It's wonderful to hear that you found the process so smooth and stress-free, Jessica. I'm glad that Diane and I could provide the support and answers you needed. If anything else comes up or if you have further questions down the road, don't...
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My husband and I just closed on our home today. We used Jeff Richard from Cross County Mortgage because we had heard good things about him and the company. Jeff was extremely helpful and made the process enjoyable. We both work full time jobs...
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My partner and I bought our first home with Jeff's help! We had only a rough idea of what the process was like but there were things that we didn't even consider or hear of when doing research on our own that Jeff and his team were able to...
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Reply from Jeffrey Richard
March 2nd, 2026 09:43 PM
It's great to hear about your positive experience, Taylor. I'm glad I could help guide you and your partner through buying your first home and clarify aspects of the process that may have been unexpected. My aim is always to provide clear communication...
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Money was left on the table and it shouldn't have been
Reply from Jeffrey Richard
March 2nd, 2026 02:33 PM
I understand your concerns, Danny. If you would like to discuss this further or need any clarification, please feel free to reach out to me directly. I'm here to assist you with any questions or issues you might have.
Jeff was helpful and kept us well informed through the whole process. He went out of his way to assist and explain everything so that the entire thing went as soothe as possible. Overall I feel like he went above and beyond. Highly satisfied...
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As a first time homebuyer Jeff helped my wife and I a lot with things about the process that we didn’t understand. He was very patient and understanding, and a solid responsive professional, we were lucky to have him.
Very thorough and easy to talk to!
Jeff is alaays a pleasure to work with. He makes sure he communicates to all parties what is going on at all times and this time provided a very quick close to accommodate both buyer and seller. Thanks Jeff!
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Reply from Jeffrey Richard
January 2nd, 2026 07:18 PM
It was great working with you. Thanks again for putting your trust in us.
Mr. Jeff, went above and beyound our expectations during the mortgage process. This was not the first time, that Mr. Jeff, and his staff, reflected professionalism, accessibility an commitment in guiding us. We are incredibly grateful for the...
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Reply from Jeffrey Richard
December 30th, 2025 03:57 PM
I'm truly thankful for your generous feedback, Vanessa. It’s uplifting to know that both you and your mom found the process manageable with my guidance and commitment. I'm pleased our teamwork could meet your expectations once again. If you...
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Jeff and his team went above and beyond for us to assist with our refinance. We didn't have the most straightforward situation, and he did everything he could to find a solution that worked well for us. He answered all our questions, explained...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #339836 | Branch NMLS #2544945
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 339836
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095