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Very good experience, highly recommend.
Reply from Jeffrey Neilsen
June 24th, 2026 06:35 PM
Thank you Mark! Always here to help today and in the future!
Jeff and Rick are super. They help me and guide me though out this journey. I was not familiar some of the terms Jeff explained to me with out any frustration. Rick thank you for prompt response any time day or evening even in the weekend....
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Reply from Jeffrey Neilsen
June 24th, 2026 06:35 PM
Thank you Samuel for your super kind words! That really helps us gauge how we are doing and always strive to get better each day! Thank you, Jeffrey & Team!
I was not that happy with the experience. As first time home buyers, I expected more support and details. Instead, I received the response that 'in the end, everyone signs everything anyways'. In the beginning, there was a lot of communication...
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Jeffrey helped us out a lot, and his contributions paid off, and we now own a beautiful home. We understand that not every case is going to be as cut and dry as most mortgages, however, in the case of ours, he noted that he wasn't experienced...
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Being able to reach out and get answers quickly. Information was clearly conveyed to me. Everyone was nice and easy to communicate with.
Jeffrey and his team are working excellent Always on top of everything. Providing information and education for every steps we move. Very blessed and thankful to have him and his team. I recommend his team . Nothing will go wrong if you work...
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It was a good experience
Jeffrey and his team were as expected, professional and hard working. loan closed in a short time
I will reccomond them to other agents
Reply from Jeffrey Neilsen
June 24th, 2026 06:35 PM
I really appreciate the feedback and am looking forward to working with you again.
Made my experience super smooth and easy. Everything was communicated clearly and was very accessible when I had questions about anything since I’m a first time homebuyer.
Team Neilson did an amazing job with preparing our qualifying loan documentation. They were very responsive with providing us estimates on homes we were interested in! The thing that stands out the most is their promptness, professionalism,...
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We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.
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BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access