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Reviews from Web
The team made it easy, the team was thorough, and was available for any questions throughout start to finish. Truly a great team! Thanks!
Reply from Jeffrey Neilsen
October 2nd, 2026 04:36 PM
Thank you Cy! So glad to be a part of your team and look forward to sharing more resources and financial resources that can help along your life and path. So excited for this next chapter for you and your family! :)
Working with Jeffrey is always an excellent experience. I have worked with him for over 6 years, and he has consistently proven to be reliable, responsive, and extremely knowledgeable. He takes the time to educate my buyers throughout the entire...
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Mr. Jeffry, and Ms. Abbigail had wonderfull communcation during the etire loan process.
I would like to thank you again to both of you.
Reply from Jeffrey Neilsen
June 24th, 2026 06:35 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Great experience overall. Jeffery and his team were quick to answer any questions we had and were extremely professional. Highly recommend this team to anyone buying a home!
Reply from Jeffrey Neilsen
June 24th, 2026 06:35 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Jeffrey and his team were on top of tasks and communications throughout the entire purchasing process, making both my clients and myself have confidence and peace of mind. The process was seamless and pleasant. Best service experience!
Communication was critical and there was a miscommunication about how the loan was going to be structured once it had to get moved to the end of the month since the appraisers were slow to finish their work causing us to push the closing until...
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Reply from Jeffrey Neilsen
June 24th, 2026 06:35 PM
We’re sorry to hear about your experience. We want you to know that it's important for us to deliver excellent service, and we take your review seriously.
Responsiveness and attentiveness. The process was easy with no surprises.
Reply from Jeffrey Neilsen
June 24th, 2026 06:35 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
You guys made the process ao comfortable and easier. I love the clarification on my questions and
Reply from Jeffrey Neilsen
June 24th, 2026 06:35 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Communication and working with us
Reply from Jeffrey Neilsen
June 24th, 2026 06:35 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Jeffrey and his team are amazing to work with! Great communication and amazing customer service the entire time! I can't thank them enough!
Reply from Jeffrey Neilsen
June 24th, 2026 06:35 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
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About
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.
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BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access