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Guild Mortgage - Jeffrey Cruz
Branch Manager | NMLS# 225971
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Amazing staff, that is very personable. Helped us to understand everything from step A to Z.
Working with Jeff and his team was a super smooth and easy process! My husband and I were first time home buyers and very nervous about the process. Jeff and Alicia made us feel very comfortable and educated us on the whole process. They made...
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Jeff was very knowledgeable and supportive in the process. Very Satisfied and would recommend to my family and friends.
Yes, very responsive and always helpful. I rate Jeff and his team a 10.
Purchasing a home can be stressful and overwhelming but working with Jeff made this process less of that for me. He was always available for any questions or concerns that came up. His knowledge and expertise got us through it all!
Jeff was always on top of whatever paperwork was being requested and understood that life still happens while preparing to buy a house. When I wasn’t able to provide paperwork immediately he understood and help keep things rolling despite this....
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If you want to have an extremely stressful and frustrating closing experience then go with Jeff Cruz. We were charged an additional $250 for a rush appraisal fee that we did not know or approve of. We did not dispute it because our closing...
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Reply from Owner
August 28th, 2023 09:29 PM
Hi Tiffany, I'm extremely disappointed to see this review. I understand your frustration and realize your closing was delayed. I am very familiar with your file and reviewed the timeline. You requested to hold off on ordering your appraisal...
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Jeff was incredibly easy to work with and guided us through the process of our loan application, a complicated endeavor for first-time homebuyers. He worked with our timeline requirements and was able to get us from our initial offer to moving...
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My fiancé and I just purchased our first home, and Jeff was an integral part of making our experience so smooth. Great communication throughout the process and a pleasure to work with.
Great experience working with Jeffrey Cruz. Was easy to reach by phone, email or text. Answered our questions quickly. Would highly recommend!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Home Loans
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
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Positions
- Guild Mortgage - Originating Branch ManagerJul 3rd, 2023 - Current
Memberships
- National Institute of Financial Education
- San Antonio Bar Association
- Divorce Lending Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1994
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 225971
Gallery
Achievements
- 2025 San Antonio Magazine Top 50 LO's
- Scotsman Guide, Top Originators in the United States 2019, 2020, 2021, 2022, 2023
- San Antonio Business Journal Top 25 Loan Officers in San Antonio, 2017
Hobbies
- Guitar
- Family
- Running and exercise
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Disclaimer
I am authorized to do business in the states of Florida, Louisiana, Oklahoma and Texas.; NMLS ID: 225971; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.