Top 5%
Guild Mortgage - Jeffrey Cruz
Branch Manager | NMLS# 225971
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Guild Mortgage - Jeffrey Cruz has received a review with 5 star rating from Rhonda H
Reply from Jeffrey Cruz - Guild Mortgage
July 21st, 2025 07:35 PM
Thank you, Rhonda, for your kind words. I'm delighted to hear that you had a positive experience. Ensuring clarity and providing helpful guidance during the mortgage process is important to me. If there’s anything else you need or if more questions...
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Everyone was everyone helpful. Expanding all the options and what all i needed to do and when. What a team. Couldn't have asked for any better. Thank you.
Reply from Jeffrey Cruz
July 8th, 2025 12:43 PM
I'm so glad you felt well-supported throughout the process, Karry. It's important to me that all your options are clear and that you know exactly what steps to take. Thank you for your kind words and for trusting me with your mortgage needs...
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Jeff was thorough and took extra time to walk me through the loan process. He made sure to call me weekly and answered my texts promptly.
Reply from Jeffrey Cruz
July 8th, 2025 03:20 AM
I'm delighted to hear that you found the loan process thorough and well-supported. It was a pleasure assisting you, and I appreciate your kind words about my communication efforts. Thank you for choosing Guild Mortgage.
Great experience start to finish!
Reply from Jeffrey Cruz
July 8th, 2025 03:02 AM
I'm thrilled to hear that you had a great experience from start to finish, Gregory. It was a pleasure assisting you, and I appreciate your feedback.
Good follow up
Reply from Jeffrey Cruz
July 8th, 2025 02:44 AM
I'm glad to hear that you appreciated the follow-up, Bertha. Ensuring a smooth experience is important to me, and I'm pleased to have been able to assist you. Thank you for your feedback.
Guild Mortgage - Jeffrey Cruz has received a review with 5 star rating from Karry T
Reply from Jeffrey Cruz - Guild Mortgage
July 21st, 2025 07:38 PM
I appreciate your positive feedback, Karry. I'm delighted to know that your experience was worth such a high rating. Providing exceptional service is something I strive for with each client. If you have any further questions or need anything...
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Great job with the buyers
Reply from Jeffrey Cruz - Guild Mortgage
July 21st, 2025 07:33 PM
Thank you, Bertha. I'm pleased to know that the buyers had a positive experience. It's my goal to ensure that they feel supported and understand every step of the process. If there's anything more I can do or assist with, just let me know....
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I loved how you were very informative and quick to answer back!
Reply from Jeffrey Cruz
June 30th, 2025 04:27 PM
I'm thrilled to hear that you found the information helpful and appreciated the prompt responses. It was a pleasure assisting you, Amanda. Thank you for your kind words!
This is our fifth home purchase, and we have never had a lender extend the personal attention that Jeff Cruz did. Exceptional loan officer!
Reply from Jeffrey Cruz
June 24th, 2025 02:42 AM
I'm thrilled to hear that your experience with your home purchase was so positive. It was a pleasure to provide the personal attention you deserve. Thank you for your kind words and for choosing Guild Mortgage.
This is our fifth home purchase, and we have never had a loan officer work so hard for us or show us the personal attention that Jeff did. We will use him exclusively for all future purchases in the area.
Reply from Jeffrey Cruz - Guild Mortgage
July 21st, 2025 07:35 PM
Tim, I appreciate you taking time to share your thoughts. Working with you and Kim was truly enjoyable and I'm so glad you both powered through the challenges of the property. Very happy for you both!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Home Loans
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
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Positions
- Guild Mortgage - Originating Branch ManagerJul 3rd, 2023 - Current
Memberships
- National Institute of Financial Education
- San Antonio Bar Association
- Divorce Lending Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1994
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 225971
Gallery
Achievements
- 2025 San Antonio Magazine Top 50 LO's
- Scotsman Guide, Top Originators in the United States 2019, 2020, 2021, 2022, 2023
- San Antonio Business Journal Top 25 Loan Officers in San Antonio, 2017
Hobbies
- Guitar
- Family
- Running and exercise
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Disclaimer
I am authorized to do business in the states of Florida, Louisiana, Oklahoma and Texas.; NMLS ID: 225971; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.