Jeffery Brooks
Senior Loan Officer | NMLS# 176523
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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I had the pleasure of working with an exceptional loan officer who made the entire process seamless and stress-free. His expertise and dedication were evident in every step, from explaining complex details to providing personalized guidance....
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Absolutely wonderful communication and dedication to getting the job done.
He did an extra mile such as taking pictures and finding ways to jumps on obstacles.
He was always communicating when necessary. His level of experience and knowledge are great, but even better intuition when it comes to adapting to the buyers' personalities and well-being throughout the process.
Jeffery and Robert were both extremely helpful, knowledgeable and patient throughout what turned out to be a very complicated process. The only downside was learning AFTER closing that our mortgage would more than likely be sold to a third...
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Superior customer service and excellent communication
I will definitely recommend Jeff to my clients. He gave excellent support and advice and helped in having a smooth closing.
Service was good
The Brooks team communicated every step of the process and made it easy for everyone to understand what was going to happen in the loan process.
From the start to end my experience with you and your team was great for me. The great part was the communication answering my questions helping me to make a decision
Reply from Jeffery Brooks
June 27th, 2024 03:13 PM
Thank you for the Review Jomy. It was a great pleasure for myself and the Team to help make this happen for your family. Congratulations to you all.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS #176523
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