Jeff Palmer
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Jeff made it great. He was very responsive to anything I needed or asked of him. Plus, he stayed on top of timelines for me so everything was always on time. The process was easv for me because he did all the work. He gets an A+ in my book.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Caroline, thank you for your kind words. I'm glad to hear that I could make the process easy for you and keep everything on track. It's great to know my responsiveness and efforts were appreciated.
Professional,knowledgeable and responsive throughout the entire process
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Giovanni, thank you for your kind words. I'm pleased to know that you found my approach professional and responsive throughout the process. If you need any further assistance, feel free to reach out.
Wonderful communication and quick and friendly service.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Thank you, Kathleen, for your kind words. I'm happy to hear you appreciated the communication and found the service quick and friendly. If there's anything else I can assist you with, please feel free to let me know.
Jeff was open and easy to communicate with; he provided clear information when asked questions and was transparent in his approach.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm grateful for your feedback, Hannah. It's good to know that you found my communication open and the information I provided clear and transparent. If you have any more questions or need further assistance, feel free to reach out.
It was a quick and painless process. Appreciate it!
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm glad to hear that the process was quick and painless for you, Tammy. Thank you for your kind words! If you have any more questions or need further assistance, feel free to reach out.
Prompt communication
jept kept me on track
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Thomas, I appreciate your feedback and am happy to hear that the communication was prompt and helpful in keeping you on track. If there's anything else you need, feel free to reach out.
Great communication and assistance from Jeff!
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Julie, I'm pleased to hear that you found the communication and assistance I provided to be great. If you need anything else or have further questions, feel free to reach out.
More communication
Reply from Michael Zerr
July 22nd, 2026 02:53 PM
Deborah, thank you for your feedback. We appreciate your suggestion regarding communication and will certainly take it into consideration to improve our services. If there's anything specific you'd like to discuss, please reach out to us directly....
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After contacting two recommended local lenders who were very unresponsive, I did my research to find a well-reviewed, trusted option. First Federal came up—I'd never heard of them, was a bit hesitant, but figured I would fill out the initial...
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Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Emily, I appreciate your detailed feedback and am glad to hear that your experience with me and my team at First Federal was positive. It’s good to know that I could provide a competitive rate and that the process was smooth for you. If you...
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Jeff responded quickly to questions, his team did a great job getting all my information, and we closed in a timely manner.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Keith, I'm glad to hear that my responsiveness and my team's efforts contributed to a smooth and timely closing. If you have any more questions or need further assistance in the future, please feel free to reach out.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Positions
- nbkc bank - Senior Loan OfficerFeb 28th, 2012 - Mar 1st, 2024
- First Federal Bank - Senior Mortgage LenderMar 4th, 2024 - Current
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Year Started
2004
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #888202
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.