

Jeff Palmer
Sr Mortgage Lender

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Jeff helped us buy our first home and made the process quick and easy
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Mallory, I'm grateful to hear that I could assist in making your first home buying process quick and easy. If you have any more questions or need further support, feel free to reach out.
Put me at ease as a stressed out first time home buyer. Everything was smooth and well organized. He gave me clear cut answers that I needed
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Courtney, I'm glad to hear that I could help put you at ease during your first home buying experience. It's great to know that everything went smoothly and that the answers provided were clear and helpful. If you have any more questions or...
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Jeff and his team moved my case along fast and even allowed us the close early.He is very knowledgeable with VA home loans .As a first time home buyer him and his team really settled all the issues and questions I had very quickly. I recommend...
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It was easy to contact someone when needed . all of our questions were answered promptly and decisivel.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Caleb, I'm pleased to hear that you found it easy to reach out and that your questions were answered promptly. If there's anything more I can assist you with, please don't hesitate to get in touch.
Jeff and his team were so responsive throughout the process. Their knowledge and professionalism made us comfortable the whole time. Can't wait to work with them again!
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Matthew, I appreciate your kind words about my team's responsiveness and professionalism. It's wonderful to know that we made you feel comfortable throughout the process. I'm looking forward to working with you again as well!
Communication
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Kathleen, I appreciate your feedback on the communication aspect. If there's anything specific you'd like to discuss or any way I can assist further, please feel free to reach out.
with Geoff is always simple and easy.!
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm glad to hear that working with me has been simple and easy for you, Patricia! If there's anything else I can do to help, please let me know.
Always delivers. Worked together for years. Good honest man
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
It's great to hear such positive feedback from a long-term collaboration, Richard. I value the trust you've placed in me over the years. If there's anything else I can assist with, don't hesitate to reach out.
very Professional , clear and easy process No hassle at all.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm pleased to hear you found the process professional and straightforward, Terry. Making things clear and hassle-free is something I strive for with every client. If you have any more questions or need further assistance, feel free to get...
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Requests for information was redundent and duplicated several times. Blame was placed on the system.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I appreciate your feedback, Michael. I apologize for any redundancy in the request for information and any inconvenience it may have caused. I recognize that efficiency is crucial, and I'm looking into how we can improve the system to prevent...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Positions
- nbkc bank - Senior Loan OfficerFeb 28th, 2012 - Mar 1st, 2024
- First Federal Bank - Senior Mortgage LenderMar 4th, 2024 - Current
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Year Started
2004
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #888202
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.