Jeff Palmer
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Jeff was outstanding in his job. He made it so easy for us to get everything done and a short period of time I would recommend him to anyone he did excellent job.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm absolutely thrilled to hear that your experience with me at First Federal Bank was a positive one, Randy. Your high recommendation and kind words are greatly appreciated. I strive to make the banking process efficient and simple for all...
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My spouse found the agent and I was working. All of the phone conversations were addressed by those two. I was was working and only communicating via emails when required. Everything was done online and not in person. I fell it is best to do...
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Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Thanks for sharing your experience, Michael. I understand the preference for in-person interactions. At First Federal Bank, we aim to offer the best service possible, whether it's online or face-to-face. Your feedback will certainly be taken...
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I meet Jeff kinda late in the game but was so glad I did he got me the best possible rate and he smashed the Apr ...the guidance was spot on and well appreciated
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
It's great to hear from you, Mathew! I'm thrilled that I was able to step in and assist with securing the best possible rate for you. Smashing the APR - that's what I aim for! Your positive review is much appreciated. If you ever need any more...
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Overall, the experience was smooth and simple for my wife and me as first-time homeowners.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm thrilled to hear that you and your wife had a smooth and simple experience as first-time homeowners, John. It's always my goal to make the process as straightforward as possible for my clients. Thanks for the fantastic 5-star rating—it's...
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Jeff and his team had to work through many unpredictable changes with our loan. They not only gave sound advice but jumped in and assisted the process instead of throwing the ball back in our court. We look forward to working together very...
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Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Michael, it's great to hear you had a positive experience with our team. We always aim to guide and assist our clients through the loan process, even when unpredictable changes arise. I'm glad we could be there to help. We're looking forward...
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Jeff was very knowledgeable, friendly, and communicative throughout the entire process!
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Hey Kyla, I'm thrilled to hear that you had a positive experience with me at First Federal Bank! Your satisfaction is my top priority, and I'm glad I could provide the knowledge and communication you valued throughout our process. Thank you...
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Jeff was very helpful with the whole experience. He always responded back immediately and explained everything in great detail when I had questions.
Overall, he got us to our closing on time. Appreciate all the work put in to getting us there!
Frequent communication from Jeff and Ellen. Timely responses to questions. Closed on time even with a move from a different lender over to First Federal Bank and some problem solving regarding VA appraisal reassignment. Overall a very good...
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Communication.
Jeff being involved from day 1
Underwriters that clearly communicate
Updates on each step- esp when critical
Having the team approach
171–180 of 344
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Positions
- nbkc bank - Senior Loan OfficerFeb 28th, 2012 - Mar 1st, 2024
- First Federal Bank - Senior Mortgage LenderMar 4th, 2024 - Current
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Year Started
2004
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #888202
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.