

Jeff Palmer
Sr Mortgage Lender

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Great communication up front, and was able to meet a hort timeline to close.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm thrilled to hear that you had a positive experience, Nicholas. Meeting tight deadlines and maintaining clear communication is what we strive for at First Federal Bank. Thanks for taking the time to share your feedback and for the great...
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Jeff is awesome - super responsive, knowledgable, and helpful! He also was very informative regarding VA Loans in particular and answered all my questions thoroughly and promptly! Would absolutely recommend him without reservation to anyone...
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Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm thrilled to hear such good feedback, Emily! It was truly a pleasure assisting you with your VA Loan, and I'm glad I could provide the information you needed. Your recommendation means a lot to me and the team at First Federal Bank. If you...
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Would have been great if there were more & clear communications during mid stages of the process. We did not know if process was working or not and if we were going to close on schedule until last couple of days.
Reply from Michael Zerr
September 19th, 2024 01:27 PM
Thank you for your feedback, John. We understand the importance of regular, clear communication throughout the process. Your feedback will help us monitor and improve our communication strategies. Jeff Palmer and the team at First Federal Bank...
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Was a very smooth transaction for my wife and I. Made it easy to gather documents and obtained a quick pre approval. Kept us informed at every step through the loan process. I would recommend Jeff and his team for all your loan needs.
Jeff got us through a stressful transaction from start to finish and closed on time. Thank you!
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm glad to know that I was able to help you, Eric, through the transaction and achieve a timely closure. Your experience is very important to us here at First Federal Bank, and we are ecstatic to hear that you're satisfied with the service...
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What truly made the experience exceptional was the way Jeff and Ellen guided me through every challenge during the loan process. Despite the complexities, they consistently provided support and ensured I felt confident and informed at every...
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Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm really glad to hear that you had a positive experience, Francis. Our main goal at First Federal Bank is to guide our clients through complex processes like this and make sure they feel supported. It's great to know that Ellen and I were...
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Jeff answered any questions or concerns we had and was very helpful and responsive during entire process.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm really appreciative of your feedback, Tamekia. It was my pleasure to assist you and I'm pleased to hear that you found the process helpful. I strive to ensure that all concerns are addressed promptly. Your satisfaction is important to us...
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From the very first contact, Jeff and everyone at First Federal were very responsive and helpful. They answered all my questions and Jeff was always able to take my calls and help me talk through different scenarios and options. He was never...
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Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Tracey, I'm thrilled that you had such a positive experience with me and the team at First Federal Bank. I appreciate your recognition of our responsiveness and helpfulness. It's important to me to always be there to answer questions, discuss...
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Everyone I worked with at First Federal Bank were really great - super responsive and helpful. I was taking out a loan on my existing home in order to purchase another house in a different state. Jeff Palmer, my loan agent, communicated with...
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Jeff is a professional at his job and he knows it very well. If I ever need to refinance or buy a house again, I would definitely call him. Thank you for everything you’ve done for us. We really appreciate it.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Thank you so much for your kind words, Vicky. I'm thrilled to hear you had such a positive experience with the refinancing process. Your satisfaction is my top priority. Should you need any assistance in the future, please don't hesitate to...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Positions
- nbkc bank - Senior Loan OfficerFeb 28th, 2012 - Mar 1st, 2024
- First Federal Bank - Senior Mortgage LenderMar 4th, 2024 - Current
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Year Started
2004
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #888202
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.