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Jay Clayton at CrossCountry Mortgage
Originating Branch Manager | NMLS #1983764

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Scottsdale, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Reviews from Web
Jay was great and always took my calls or called me back right away. He handled any problems that arose very quickly and proffesionally. Great guy and will highly recomend!!!
Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
Thank you so much for sharing your experience! I truly appreciate the kind words. I’m glad I was able to be available whenever you needed and help resolve any issues quickly. My goal is always to make the process smooth and stress‑free, and...
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Jay and his team were a pleasure to work with handled everything professionally while maintaining deadlines and navigating a not so typical transaction and ensuring we had a successful closing!
Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
Thank you so much for the great feedback! It was a pleasure working with you as well. I’m glad my team and I were able to keep everything on track, navigate the unique parts of your transaction, and get you to a smooth closing. We truly appreciate...
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Jay went above and beyond. His communication was excellent and he made the process easy.
Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
Emily, thank you for your kind words. I'm pleased to hear that the communication and process met your expectations. Going above and beyond for clients like you is important to me. If there's anything else you need or if you have questions in...
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Jay Clayton at CrossCountry Mortgage has received a review with 5 star rating from Michael W
Reply from Owner
May 27th, 2026 05:11 AM
Thank you for the great review Michael.
Fixed some issues
Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
Michael, I appreciate you letting me know about the issues you encountered. I'm glad I could assist in addressing them. If you have further questions or need help moving forward, don't hesitate to reach out.
Jay Clayton at CrossCountry Mortgage has received a review with 5 star rating from Shant J
Reply from Owner
February 4th, 2026 04:05 PM
Thank you so much for the 5‑star rating, Shant! I truly appreciate you taking the time to leave a review. It was a pleasure working with you, and I’m here anytime you need assistance in the future.
Smooth transaction, good communication and got to the finsih line with no headaches
Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
Shant, it's great to know that the transaction went smoothly and that communication met your expectations. I'm glad to hear everything progressed without any issues. If you have any questions or need assistance in the future, please feel free...
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Jay Clayton at CrossCountry Mortgage has received a review with 5 star rating from Mandy G T
Reply from Owner
February 4th, 2026 04:07 PM
Thank you so much for the 5‑star rating, Mandy! I truly appreciate you taking the time to leave a review. It was a pleasure working with you, and I’m always here if you need anything in the future.
it was smooth and great communication.
Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
I'm glad to hear that you had a smooth experience and valued the communication throughout the process. Your feedback is appreciated, and if you have any future questions or need further assistance, please reach out.
As a first time homebuyer, I was not sure what to expect. I am moving from the place I grew up to another state. I know from some stories I have heard, I was expecting to have tons of hoops to jump and stress. I can tell you I had zero hoops....
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Reply from Owner
February 4th, 2026 04:07 PM
Thank you so much for sharing your experience! I know buying your first home — especially in a new state — can feel overwhelming, and I’m truly glad I could help make the process smooth and stress‑free for you. My goal is always to be upfront,...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Scottsdale, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1983764 | Branch NMLS #2012322
Products & Services
Mortgage Lender
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Reverse Mortgage
Cash-Out Refinances
Non-QM
DSCR Loans
Bank Statement Mortgages
Specialities
VA Loans
Purchase Loans
Refinance Loans
Reverse Mortgage
HELOC
Jumbo Loans
Non-QM Loans
DSCR Loans
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Positions
- CrossCountry Mortgage - Branch ManagerAug 11th, 2026 - Current
Memberships
- MBS Live
- Disabled American Veterans
- Wounded Warrior's
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Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- 1983764
Gallery



Awards
Rookie of the year...
Executive Club 202...
Executive Club 202...
Achievements
- Rookie of the year 2021
- Executive Club 2022
- Executive Club 2021
Hobbies
- Spending time with my Kids
- Outdoors
- Fishing
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095