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Jay Clayton at CrossCountry Mortgage
Originating Branch Manager | NMLS #1983764

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Scottsdale, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Reviews from Web
Communicating with Jay was great. Challenges came when other members of the team started handling various parts of the processes. I recommend always identifying themselves as team member with Jay as at first I did know why another person was...
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Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
Thank you for sharing your experience, Penny. I appreciate your feedback and understand how important clear communication is during such processes. I'm sorry for any confusion caused by the involvement of team members and the stress during...
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i had a super short time line to get all of my stuff ready for my closing day. They worked relentlessly on completing the steps to help me out!
Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
I'm glad we were able to meet your timeline effectively, Seth. Managing tight schedules can be challenging, and it's great to hear that you felt supported throughout the process. If there's anything else I can assist you with, just let me know....
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Easy to commuicate with loan officer and didn't get passed around to a bunch of diff people
Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
I appreciate your feedback, Michelle. I'm pleased to know that you found communication straightforward and valued the consistency of working directly with me. If there's anything more I can do or any questions you might have in the future,...
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Jay and the team were always quick to respond. They made the process easy.
Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
It's great to know that the responsiveness and ease of the process stood out to you, Sarah. If you have any further questions or need anything else, I'm here to help.
Jay Clayton at CrossCountry Mortgage has received a review with 5 star rating from Chris H
Reply from Owner
May 15th, 2026 05:05 PM
Thank you for the excellent great review, Chris. I appreciate your support and am here if you need anything in the future.
Professional and easy to work with.
Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
I'm glad to hear that you found working with me professional and easy, Christopher. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Jay Clayton at CrossCountry Mortgage has received a review with 5 star rating from Charles T
Reply from Owner
May 15th, 2026 05:06 PM
Thank you for the great rating, Charles. I'm pleased to know that your experience was positive. If there's anything more I can do for you, please feel free to reach out.
Competent and professional
Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
Charles, thank you for recognizing the competence and professionalism in my work. If you ever have questions or need assistance again, please feel free to connect with me.
The whole team was quick, professional, reponsive and courteous. Never had a better experience in purchasing a house.
Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
I'm truly glad to hear that your experience was positive and smooth, Humbert. It means a lot to know that the speed, professionalism, and courtesy of the team worked well for you. If you have any further questions or need assistance down the...
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I've know Jay since he became a loan officer and have always utilized him for my home mortgage needs. He is full of knowledge and guides you throughout the entire transaction to make it seamless. He works hard and makes the whole experience...
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Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
Thank you so much for taking the time to share this thoughtful review. It truly means a lot to me. I’ve been grateful to support you over the years, and I’m honored that you continue to trust me with your home financing needs. Making the process...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Scottsdale, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1983764 | Branch NMLS #2012322
Products & Services
Mortgage Lender
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Reverse Mortgage
Cash-Out Refinances
Non-QM
DSCR Loans
Bank Statement Mortgages
Specialities
VA Loans
Purchase Loans
Refinance Loans
Reverse Mortgage
HELOC
Jumbo Loans
Non-QM Loans
DSCR Loans
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Positions
- CrossCountry Mortgage - Branch ManagerAug 11th, 2026 - Current
Memberships
- MBS Live
- Disabled American Veterans
- Wounded Warrior's
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Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- 1983764
Gallery



Awards
Rookie of the year...
Executive Club 202...
Executive Club 202...
Achievements
- Rookie of the year 2021
- Executive Club 2022
- Executive Club 2021
Hobbies
- Spending time with my Kids
- Outdoors
- Fishing
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095