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Jay Clayton at CrossCountry Mortgage
Originating Branch Manager | NMLS #1983764

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Scottsdale, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Reviews from Web
Dear Loan Service Team,I wanted to express my heartfelt appreciation for your team’s exceptional assistance with my recent loan process. Your representatives were exceedingly professional, thorough, and patient, which made the entire process...
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Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
Thank you for your thoughtful review, Kasey. I'm pleased to hear that the loan process was smooth and stress-free for you, and that our team's professionalism and patience stood out. It's wonderful to know that you felt supported and informed...
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Jay is the best loan officer I have ever had, he made my home buying experience so stress free. He understood my needs and delivered a 110% above my expectations. He came highly recommended and now I know why. I am looking forward to working...
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Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
Thank you, Dorreene, for your kind words. I'm glad to hear that I was able to make your home buying experience stress-free and meet your expectations. It was a pleasure working with you, and I look forward to assisting you again in the future....
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Jay was easy to work with and made the process easy
Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
I'm pleased to hear that you found the process easy, Connie. Making things straightforward and manageable for you is always my aim. If you have any more questions or need further assistance, feel free to let me know.
Jay is a great lender. If you know the lending process you know that hiccups are common, what's not common is someone that see those hiccups coming and is proactively working on solutions to keep the process moving!
Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
I appreciate your thoughtful review, Carlos. It's important to me to anticipate and address any potential issues in the lending process to ensure a smooth experience. I'm glad to hear that my proactive approach made a positive impact for you....
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Jay followed through the whole process
Reply from Jay Clayton at CrossCountry Mortgag...
August 24th, 2026 09:39 PM
I'm glad to hear that you felt supported throughout the entire process. Ensuring a smooth experience is always my priority. Thank you for sharing your feedback!
With communication, updates, friendliness, saying let’s try, going over steps and telling us what to expect. I honestly can’t say enough good things about them!!
My husband and I started out on a bumpy road of house buying and went two a few different lenders with them to make high promises just to fall flat. Then our realtor suggested Jay and Oscar. We got in touch with them and no matter how pushy...
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Reply from Owner
May 6th, 2023 07:58 PM
Thank you for taking the time to leave a review and Congratulations on moving into your new house. It has been great working with you and your family. Thank you for trusting myself and our team to work with you.
My husband and I started out on a bumpy road of house buying and went to a few different lenders with them to make high promises just to fall flat. Then our realtor suggested Jay and Oscar. We got in touch with them and no matter how pushy...
read more
The communication.
All transactions were dealt with patience, and an effort to make things as smoothly as possible and at a level of of my understanding and comfort zone.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Scottsdale, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1983764 | Branch NMLS #2012322
Products & Services
Mortgage Lender
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Reverse Mortgage
Cash-Out Refinances
Non-QM
DSCR Loans
Bank Statement Mortgages
Specialities
VA Loans
Purchase Loans
Refinance Loans
Reverse Mortgage
HELOC
Jumbo Loans
Non-QM Loans
DSCR Loans
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Positions
- CrossCountry Mortgage - Branch ManagerAug 11th, 2026 - Current
Memberships
- MBS Live
- Disabled American Veterans
- Wounded Warrior's
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Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- 1983764
Gallery



Awards
Rookie of the year...
Executive Club 202...
Executive Club 202...
Achievements
- Rookie of the year 2021
- Executive Club 2022
- Executive Club 2021
Hobbies
- Spending time with my Kids
- Outdoors
- Fishing
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095