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Jason Smith - Northpointe Bank

Name: Northpointe Bank
Address: 5303 28th St. Court SE, Grand Rapids, Michigan, 49546
Telephone: +1-616-426-4058
Rating: 4.87

Loan Officer | NMLS# 893542

Northpointe Bank

4.87

(236)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 426-4058

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/jason-smith/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM

Sat

closed

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4.87

(236)

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4.87

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4.82

(22)

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4.94

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We already had a mortgage with Northpointe and this refinance went very smoothly for the most part.

Reply from Jason Smith

March 12th, 2026 04:39 PM

Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.

The process was very smooth. Communications were effective. Jason was great and the closing agent was awesome!

Reply from Jason Smith

March 11th, 2026 01:22 PM

Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.

Responsive and transparent.

Reply from Jason Smith

March 10th, 2026 07:18 PM

I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.

I have done mortgage twice with Mr. Jason. He is a knowledgeable and helping loan officer. He promptly replied back with explanations and provided excellent service. I highly recommend him for anyone's mortgage needs.

Jason was great in helping and answering the questions. But the experience with the underwriting team and the title isurance team could be better. Underwriting team took a long time to process the documents though everything was supplied on...

Reply from Jason Smith

March 3rd, 2026 08:37 PM

Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.

Great working with the Team. Made the refinance very easy.

Reply from Jason Smith

March 3rd, 2026 05:59 PM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

Jason and his team are always very professional and responsive. I appreciate their eye for detail and a true want to do the best for their client. In a word… Exceptional!!

I have worked with Jason in the past. He has earned my complete trust and respect . I firmly believe he works in the best interest of the client.Jason and his team are always very professional and responsive. A true asset to your bank.

Reply from Jason Smith

March 2nd, 2026 10:28 PM

I really appreciate the feedback and am looking forward to working with you again.

It was very efficient and there were no surprises.

Reply from Jason Smith

February 25th, 2026 04:46 PM

I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.

Entire process was simple Jason explained everything and provided excellent support

Reply from Jason Smith

February 23rd, 2026 04:54 PM

Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans