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Jason Smith - Northpointe Bank
Loan Officer | NMLS# 893542

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Jason did a great job as my loan officer. Was very quick and responsive to any questions I had.
Reply from Jason Smith
November 27th, 2025 12:53 AM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Quick process
Reply from Jason Smith - Northpointe Bank
November 19th, 2025 02:49 PM
I'm pleased to hear that the process went quickly for you, James. Ensuring a smooth and efficient refinance experience is a priority for me at Northpointe Bank. If you have any additional feedback or need assistance in the future, feel free...
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Jason was easy to work with. very efficient. thank you
Reply from Jason Smith - Northpointe Bank
November 19th, 2025 02:48 PM
I appreciate the kind words. It's great to hear that you found working with me to be efficient and stress-free. If you ever have more questions or need assistance in the future, please feel free to reach out. Thank you for choosing Northpointe...
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Great experience.
Reply from Jason Smith
November 18th, 2025 12:53 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Great interactions, great rate.
Reply from Jason Smith
November 11th, 2025 01:18 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Process was straightfoward and easy, thank you
Reply from Jason Smith
November 5th, 2025 01:00 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Fewer delayed responses during lock period and better communication of final numbers before closing. I had to reach out to request final numbers or else my closing would have been delayed for a second time.
Reply from Jason Smith - Northpointe Bank
October 29th, 2025 03:21 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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Honest, straight forward and kept me updated on the progress along the way. I would recommend Jason Smith.
Reply from Jason Smith
November 4th, 2025 04:39 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Very responsive and helpful - thank you!
Reply from Jason Smith
November 3rd, 2025 10:02 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Jason Smith hands down is the reason my experience was great. If I could have given him more than a 10, I would have. His knowledge of the products and the processes made everthing seem less for me as the customer; which is how it should. Jason...
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Reply from Jason Smith
October 30th, 2025 03:25 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- MBS Live
- Linkedin
- EVCC
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- Licensed in all 50 States
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Awards
Achievements
- Scottman's Guide Top Originators each year
Hobbies
- Family
- Golf
- Camping
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender