ALCOVA Mortgage | Covington, VA
Branch Partner
James Madison University
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
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closed
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closed
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9 AM to 5 PM
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Reviews from Web
The whole process went through very smoothly and quickly
Reply from Jason Helmintoller
March 13th, 2026 08:08 PM
I'm happy to hear that your experience went smoothly and in a timely manner, James. Ensuring an efficient process is something I strive for. If you have any further questions or need assistance in the future, feel free to reach out to me.
Very quick responses, answered any questions we had and kept us up to date with everything going on
Reply from Jason Helmintoller
March 9th, 2026 04:07 PM
I'm glad that you felt well-informed throughout the process, Christopher. Quick responses and keeping clients updated are key priorities for me. If there’s anything else you need or questions you might have, please don’t hesitate to reach out....
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We couldn't have had a better team to help us on this journey.
Reply from Jason Helmintoller
March 9th, 2026 06:04 PM
I'm pleased to know that you felt supported during your journey, Amy. It's important to me that you had a positive experience with our team. If you have any future needs or questions, I'm here to assist.
I appreciate Jason Hall. He was very supportive.
Reply from Jason Helmintoller
February 25th, 2026 09:42 PM
Thank you, Sara. I appreciate your kind words. Being supportive during the process is something I value greatly. If there's anything I can assist with in the future, please feel free to reach out.
I had a very unusual refinance. They were very helpful and informative. Whole experience was perfect..
Reply from Jason Helmintoller
February 24th, 2026 04:40 PM
I'm glad to hear that your refinancing experience went smoothly, Justin. Providing helpful and informative service is something I always strive for. If there’s anything else you need help with now or later, please feel free to reach out.
As a first time home buyer, Jason always made sure I understood the process and kept me informed every step of the way. He, and everyone at Alcova, were so great to work with.
Reply from Jason Helmintoller
February 24th, 2026 03:52 PM
I'm pleased to hear that your first home-buying experience went smoothly, Christina. Ensuring you understood each step and staying informed was important to me. It’s great to know that working with everyone at ALCOVA was positive for you. If...
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Everyone kept me well informed and did everything to make this happen for me.
Reply from Jason Helmintoller
February 23rd, 2026 09:56 PM
It's reassuring to know you felt well-informed throughout the process, Connie. Making sure everything came together smoothly is always a priority. If there's anything more you need now or in the future, please don’t hesitate to let me know.
Jason made purchasing our first home stress free! We will be recommending to friends and family in the future!
Reply from Jason Helmintoller
February 16th, 2026 04:10 PM
Kasandra, it’s wonderful to hear that your first home purchase went smoothly. Making the process stress-free is my goal, and I genuinely appreciate your intention to recommend my services to friends and family. If you have any questions or...
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Walked me thru whole process. Jason was very nice and was available to answer any questions I had. Thank you for a wonderful experience and we bought a home. Yeah
Reply from Jason Helmintoller
February 10th, 2026 06:43 PM
I'm grateful for your feedback, David. It's rewarding to hear that the process felt smooth and supportive for you. Helping with your home purchase was a pleasure, and if any more questions arise or you need further assistance, I'm here to help....
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Very quick and kept me updated through everything
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
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Education
- James Madison UniversitySep 1996 -May 2000
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 262674
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance