ALCOVA Mortgage | Covington, VA
Branch Partner
James Madison University
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
The portal was fast and easy to use, the girls in the office were very helpful and resourceful, so was Jason Helmintoller.
Reply from Jason Helmintoller
May 7th, 2026 01:10 PM
Cassidy, I'm glad to hear that you found the portal user-friendly and appreciated the support from both myself and the team. Your feedback is valued, and I'm here if you need any further assistance.
Being patient while gathered info you
Reply from Jason Helmintoller
May 5th, 2026 02:54 PM
Perry, I appreciate your recognition of my patience during the information-gathering process. It's important to me that you felt supported throughout. If there's anything else I can help with, please let me know.
Smooth and as painless as possible Really appreciate Jason's help!
Very personable, explained and answered all questions.
Reply from Jason Helmintoller
April 27th, 2026 06:14 PM
Mary, I'm grateful for your feedback and glad I could answer all your questions. It's important to me that you had a personable experience. If there's anything else I can assist with, please let me know.
Jason was easy to communicate with and provided excellent service. Jason was crucial in helping my family get into our new home
Reply from Jason Helmintoller
April 22nd, 2026 02:32 PM
Noah, I'm pleased to hear that my communication and service were helpful in your journey to getting into your new home. Your kind words mean a lot to me. If there's anything else you need, I'm here to assist.
Professional, great communication, Very helpful, clear, and made the process so easy. Highly recommend!
Reply from Jason Helmintoller
April 21st, 2026 07:21 PM
Henok, I'm glad to hear that you found the communication helpful and the process easy. Your recommendation means a lot to me. If you ever need further assistance, feel free to reach out.
Jason communicated with us every step of the way and worked fast to get everything finalized.
Reply from Jason Helmintoller
April 20th, 2026 04:50 PM
Jeremiah, I appreciate your feedback about my communication and the speed of the process. It's great to know that I could assist in getting everything finalized smoothly. If you have any more questions or need assistance in the future, please...
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Janey Tyree was awesome made my 1st time buying easy she let me know from day one about how long the process took closed3dqys earl!!
Reply from Jason Helmintoller
April 20th, 2026 06:13 PM
Bessie, thank you for sharing your experience. It's wonderful to hear that Janey Tyree made your first-time buying process easy and kept you informed from the start. If you have any more questions or need assistance in the future, please feel...
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Highly recommend begin closing process when contract is signed on purchase, not the last week. If that is the norm then closing should be done in the first week after purchaee agreement signed.
Jason was amazing, as he has been for me several times before. Great communication, always available when I needed him, kind, helpful, and explained everything very clearly at all times. I'm grateful for his help.
Reply from Jason Helmintoller
April 13th, 2026 01:36 PM
Eli, I appreciate your kind words and the trust you've placed in me for several occasions. I'm glad to know that my communication and availability made a positive impact on your experience. If you have any more questions or need further assistance,...
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
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Education
- James Madison UniversitySep 1996 -May 2000
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 262674
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance