Jason Heflin at CrossCountry Mortgage
Branch Manager | NMLS #2864151
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lexington, KY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Reviews from Web
I was audited apparently during this process. I also didn’t know my credit cards were going to be paid off at closing. So when I got checks to pay them off, I was surprised. Not a big deal, but would have been nice to know. Regarding the audit,...
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Reply from Jason Heflin at CrossCountry Mortga...
May 7th, 2026 04:46 PM
Christopher, I appreciate your candid feedback and understanding regarding the situation. I'm sorry to hear about the communication issues you experienced during the closing process. I aim to keep my clients informed and will certainly take...
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I would recommend Ruoff to anyone looking for a home loan. My loan officer really earned angel wings. Thank you Jason!
Reply from Jason Heflin at CrossCountry Mortga...
May 7th, 2026 04:46 PM
I'm genuinely touched by your kind words, Mona! It was a real pleasure to help guide you through the home loan process. Your recommendation means the world to me and I'm glad to have earned my "angel wings" in your eyes. If you ever have any...
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Everything is fine, and I really appreciate your cooperation. Thanks,
Reply from Jason Heflin at CrossCountry Mortga...
May 7th, 2026 04:46 PM
Sifa, I'm grateful for your kind words and appreciation. I'm glad to hear everything went well. If there's anything else I can assist you with, please let me know.
Very pleased
Reply from Jason Heflin at CrossCountry Mortga...
May 7th, 2026 04:46 PM
Hello Michael. We appreciate the rating and are glad Jason and the Ruoff Mortgage team could provide you with a positive experience!
Jason Heflin at CrossCountry Mortgage has received a review with 5 star rating from Orlinda L
Jason Heflin at CrossCountry Mortgage has received a review with 4.88 star rating from Jessica B
Everything was perfect. Jason and Amanda were amazing.
Reply from Jason Heflin at CrossCountry Mortga...
May 7th, 2026 04:46 PM
James, I appreciate your kind words. It's appreciated to hear that you found everything perfect with the help of Amanda and me. If there's anything more we can do for you, please feel free to reach out.
Jason and Amanda were absolutely great! The entire loan process was the smoothest one we have ever experienced. No kidding. We could not be more pleased with the entire process, and it was all due to the professionalism, patience and diligence...
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Reply from Jason Heflin at CrossCountry Mortga...
May 7th, 2026 04:46 PM
John, thank you for your kind words. I'm glad to hear that you and Cece found the loan process smooth and satisfactory. Amanda and I strive to provide professional and diligent service, so it's appreciated to know it made a positive impact....
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Jason and his team went above and beyond every expectation.
Reply from Jason Heflin at CrossCountry Mortga...
May 7th, 2026 04:46 PM
Shoshana, I'm grateful for your kind words. It's wonderful to know that my team and I were able to exceed your expectations. If there's anything more we can do for you in the future, please don't hesitate to reach out.
Brad Howard is the best! I highly recommend working with him & Loan Depot.
Reply from Jason Heflin at CrossCountry Mortga...
March 7th, 2022 07:10 PM
Hi Katelyn Francis! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lexington, KY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #338565 | Branch NMLS #2864151
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Memberships
- Mortgage Bankers Association
- Bluegrass Realtors
- Mortgage Action Alliance
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Year Started
1997
Time Zone
Eastern Standard Time (EST)
Licenses
- 338565
Gallery
Awards
Hall of Fame Award...
Achievements
- Presidents Circle - 2022
Hobbies
- Golf
- Ga Bulldogs Football
- Live Music
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095