Jason Heflin at CrossCountry Mortgage
Branch Manager | NMLS #2864151
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lexington, KY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Communication and going the extra mile to help us close
Reply from Jason Heflin at CrossCountry Mortga...
May 7th, 2026 04:46 PM
I'm thrilled to hear about your positive experience, Wesley! Communication is key in our line of work, and I'm glad it made a difference in your mortgage process. It was my pleasure to go the extra mile to ensure a smooth closing. Thank you...
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Jason knew I didn't want to put down all my savings at close so he worked up a fantastic way to help me with that goal. I knew I was in good hands!
Reply from Jason Heflin at CrossCountry Mortga...
May 7th, 2026 04:46 PM
I'm thrilled to hear that you had a positive experience and that I was able to assist you in reaching your financial goals for the mortgage, Leanna! It's always my objective to cater to the unique needs of each client and I'm glad that the...
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Communication
Reply from Jason Heflin at CrossCountry Mortga...
May 7th, 2026 04:46 PM
I appreciate your feedback, Rex. Communication is indeed a key aspect of my role here at Ruoff Mortgage and I'm glad to hear that you were satisfied with the level of communication provided. Your rating of 4.75 out of 5 stars is greatly appreciated...
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The final verification for both mine and my husband’s jobs was complicated by the inability of Ruoff to contact our employers. This almost delayed our closing and was not revealed as an issue until the day prior to closing. Although my husband’s...
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Reply from Jason Heflin at CrossCountry Mortga...
May 7th, 2026 04:46 PM
Thank you for taking the time to share your experience, Rachel. I understand the verification process for you and your husband's jobs was more challenging than expected, and I sincerely apologize for any stress this caused. While we strive...
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Jason was absolutely phenomenal. We initially started with Roc*** Mortgage. We were recommended to Jason by Towanda Lahor. Though we were very hesitate, Jason made us feel comfortable with him through his thorough knowledge he shared with us...
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Reply from Jason Heflin at CrossCountry Mortga...
May 7th, 2026 04:46 PM
Nicholas and Jessica thankyou so much for allowing me to assist you all with the new purchase to house the new addition to the family! Wishing you all many years of happiness and memories.
Jason Heflin at CrossCountry Mortgage has received a review with 5 star rating from Jacqueline S
Reply from Jason Heflin at CrossCountry Mortga...
May 7th, 2026 04:46 PM
Thank you Jacqueline. You were a pleasure to assist.
Guidance was key
Reply from Jason Heflin at CrossCountry Mortga...
May 7th, 2026 04:46 PM
I'm thrilled to hear that you found mine and my teams guidance useful, Jacqueline. It was my pleasure to assist you throughout the mortgage process. At Ruoff Mortgage, we aim to provide the highest level of service and your 5-star rating tells...
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We was kept informed on all aspects of the business transaction we had with Jason, excellent customer service and knowledge
Reply from Jason Heflin at CrossCountry Mortga...
May 7th, 2026 04:46 PM
I sincerely appreciate your positive feedback. It's always gratifying to know my effort to keep you informed and provide excellent service was recognized. I strive to bring knowledge and transparency to all transactions here at Ruoff Mortgage....
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This was a good experience for me buying a home by myself, I did encourage all single women at my work place to not have fear buying a house. I would recommend the Land group whenever I get a chance
Reply from Jason Heflin at CrossCountry Mortga...
May 7th, 2026 04:46 PM
Thank you for your positive feedback, Jeanette! I'm thrilled to know that you had a good experience purchasing your home with us at Ruoff Mortgage. It's inspiring to hear that you'd recommend our services to others, particularly to the single...
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Great team to work with
Reply from Jason Heflin at CrossCountry Mortga...
May 7th, 2026 04:46 PM
Appreciate your positive feedback, Jerry! I'm delighted to hear that you found our team great to work with. We strive to provide the best service possible, and your rating of 4.5 stars is fantastic affirmation of that. If you need any additional...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lexington, KY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #338565 | Branch NMLS #2864151
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Memberships
- Mortgage Bankers Association
- Bluegrass Realtors
- Mortgage Action Alliance
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Year Started
1997
Time Zone
Eastern Standard Time (EST)
Licenses
- 338565
Gallery
Awards
Hall of Fame Award...
Achievements
- Presidents Circle - 2022
Hobbies
- Golf
- Ga Bulldogs Football
- Live Music
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095