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Jamie Stephenson, Ruoff Mortgage
Senior Loan Officer | NMLS 525372 | Ruoff Mortgage...

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Love Jamie Stevenson and Toni Finigan
great go wirk with
Rachel Mappes
Reply from Jamie Stephenson, Ruoff Mortgage
November 20th, 2025 04:12 PM
I appreciate your kind words, Rachel. It's wonderful to know that working with both Toni Finigan and me left such a positive impression. If there's anything more I can assist you with or if you have any questions in the future, feel free to...
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Excellent folks to work with! Actually enjoyed the finance part more than the looking for a home part
Reply from Owner
April 18th, 2026 10:47 AM
It’s great to know you found working with me at Ruoff Mortgage enjoyable, even during the finance portion, Theresa. The process can be daunting, and I'm pleased I could make it a positive experience for you. If there's anything else I can do...
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Communication was great! Also, giving us options so we could do what we needed to
Reply from Jamie Stephenson, Ruoff Mortgage
November 11th, 2025 05:26 PM
I'm happy to know that the communication met your expectations, Theresa. Offering you a variety of options is important so that you can make decisions that best suit your needs. If there's anything else you require or additional questions arise,...
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Communication was excellent and quick response to emails. Very proffesional and patient
Reply from Jamie Stephenson, Ruoff Mortgage
November 11th, 2025 05:27 PM
I appreciate your feedback, Leonida. It’s great to know that you found the communication effective and the response time satisfactory. I'm committed to maintaining a professional and patient approach throughout the process. Should you have...
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The process was a quick and smooth with no surprises.
Reply from Jamie Stephenson, Ruoff Mortgage
November 7th, 2025 04:10 PM
I'm pleased to know that the process went smoothly and efficiently for you, Jacob. It's always my goal to ensure that everything proceeds without any unexpected surprises. If you have any other questions or need further assistance, feel free...
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Jamie is just amazing! Even when she was with caliber home loans
Reply from Jamie Stephenson, Ruoff Mortgage
November 4th, 2025 04:51 PM
I appreciate your kind words, Kyler. It's great to know that you had such a positive experience with me, both at Ruoff Mortgage and in the past. If you ever have any questions or need assistance, please feel free to reach out. Thank you for...
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Jamie was hands down the best. We started out first loan with Jamie before she was at Ruoff and had a great experience. When it was time for us to refinance, Jamie helped us along the way and was more than helpful which is why we chose Ruoff....
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Reply from Jamie Stephenson, Ruoff Mortgage
November 4th, 2025 04:50 PM
Zachary, it means a lot to hear that your experiences with me, both before and during my time at Ruoff Mortgage, have been so positive. I'm glad I could assist you effectively through both your original loan and your refinance. It's wonderful...
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Jamie Stephenson, Ruoff Mortgage has received a review with 5 star rating from James B (
Reply from Owner
April 18th, 2026 10:47 AM
I'm grateful for your positive rating, James. If there's anything more I can do for you, feel free to reach out. Thank you for choosing Ruoff Mortgage!
Jamie consistently went above and beyond, ensuring that all questions were answered. She spent many hours on the phone to guide me through all parts of this process, even when it was clear that I might not utilize her for my mortage.
Reply from Jamie Stephenson, Ruoff Mortgage
November 3rd, 2025 05:59 PM
I'm really glad to know that my efforts to support you through the process were helpful, James. Taking the time to address all your questions and provide guidance is something I am committed to, regardless of the circumstances. If there's more...
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Jamie and her team were incredibly responsive and helpful. The process of purchasing a new home can be stressful and their assistance made it feel totally manageable. Thank you, Jamie!
Reply from Owner
April 18th, 2026 10:47 AM
Amy, I'm pleased to hear that our team's responsiveness and support made your home-buying experience more manageable. Navigating the process can indeed be stressful, and it's rewarding to know we could help ease that for you. Should you have...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgage Services
Renovation Loans
Refinance
Indiana Housing
USDA
Construction Loans
Jumbo Loans
VA
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Positions
- Ruoff Mortgage - Senior Loan OfficerMay 6th, 2024 - Current
- Caliber Home Loans - Sales ManagerFeb 1st, 2012 - May 3rd, 2024
Memberships
- MIBOR
- NMLS
Addresses and Serving Areas
Primary Serving Area
Year Started
1987
Time Zone
Eastern Standard Time (EST)
Licenses
- 525372
Awards
2024- 2025 Preside...
Scotsman Guide Rec...
MIBOR Affiliate of...
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Achievements
- MIBOR affiliate of the year
- Top 1% of Loan Originators
- President's Club Recognition
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Hobbies
- Spending time with family and friends
- Co-Marketing with referral partners
- Visiting States and Countries that I have not visited prior
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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