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Jamie Stephenson, Ruoff Mortgage
Senior Loan Officer | NMLS 525372 | Ruoff Mortgage...

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Jamie with Ruoff made the experience of buying a home very smooth and easy. Thank you Jamie!
Reply from Jamie Stephenson, Ruoff Mortgage
December 20th, 2025 12:57 AM
It's great to know that the home-buying process was smooth and easy for you, Todd. I appreciate your kind words and am glad I could assist you in this journey. If you have any questions or need further support, please feel free to reach out....
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It was such an easy and smooth process. Jamie was very communicative every step of the way. Very good experience!
Reply from Jamie Stephenson, Ruoff Mortgage
December 9th, 2025 04:41 PM
I'm happy to hear that the process was easy and smooth for you, Kelley. Keeping open lines of communication throughout is something I strive for, so knowing it met your expectations is rewarding. If there's anything else I can assist you with,...
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You made the experience very smooth and easy! Thank You!
Reply from Jamie Stephenson, Ruoff Mortgage
December 9th, 2025 04:41 PM
I'm glad to hear that the process was smooth and straightforward for you, Robert. Making things easy for my clients is always a priority. Should you have any more questions or need further assistance, feel free to reach out. I appreciate your...
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Smooth process , good explanations , and took some stress off my shoulders during the process. Friendly staff.
Reply from Jamie Stephenson, Ruoff Mortgage
December 9th, 2025 04:42 PM
I'm glad to hear that the process felt smooth and that the explanations provided were helpful to you, Adam. It's important to me to make everything as stress-free as possible, and I'm pleased the staff contributed positively to your experience....
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This is my 2nd purchased home and I was so worried about the process because when I purchased my first home I was so confused and did not recieve the correct information.When I met Jamie she was so sweet and answered all of my questions before...
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Reply from Jamie Stephenson, Ruoff Mortgage
December 9th, 2025 04:43 PM
It's wonderful to hear that this experience has been so positive for you, Tyler and Angela. Making sure my clients are well-informed and comfortable through the entire process is important to me. I'm happy I could anticipate your questions...
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Jamie Stephenson, Ruoff Mortgage has received a review with 5 star rating from Allison R
Reply from Owner
April 18th, 2026 10:47 AM
I appreciate the rating, Allison. It’s great to know that my efforts at Ruoff Mortgage made a positive impression. If there's ever anything else you need, I'm here to assist.
Jamie (and Toni) were very pleasant to work with. clear and concise communication. I am a first time home buyer and she walked me through every step and explained things well. I had some other stressors, but this mortgage process was not at...
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Reply from Jamie Stephenson, Ruoff Mortgage
November 28th, 2025 05:56 PM
It's wonderful to hear that the mortgage process was a smooth part of your first home buying experience, Allison. Guiding you through each step and ensuring clear communication is something I always strive for. I'm glad I could alleviate some...
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when we started the process the amount i needed to get out of my house to clear my window loan and home loan and come close to no money to table. I was giving one number for that to happen and when we came to the day before to closing the windows...
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Reply from Jamie Stephenson, Ruoff Mortgage
November 25th, 2025 04:15 PM
Jason, I understand how stressful it can be when things don't go as planned, especially so close to closing. I'm sorry for any confusion or last-minute issues regarding the numbers and your window loan. I want to ensure that your experience...
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Jamie was amazing at communicating with us each step
Reply from Jamie Stephenson, Ruoff Mortgage
November 24th, 2025 05:32 PM
It's great to hear that the communication throughout the process stood out to you, Taylor. Keeping you informed every step of the way is something I focus on to ensure you're comfortable and confident in the decisions you're making. If there's...
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Jamie Stephenson, Ruoff Mortgage has received a review with 5 star rating from Rachel M
Reply from Owner
April 18th, 2026 10:47 AM
I appreciate the positive rating, Rachel. If you ever have any questions in the future, please feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgage Services
Renovation Loans
Refinance
Indiana Housing
USDA
Construction Loans
Jumbo Loans
VA
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Positions
- Ruoff Mortgage - Senior Loan OfficerMay 6th, 2024 - Current
- Caliber Home Loans - Sales ManagerFeb 1st, 2012 - May 3rd, 2024
Memberships
- MIBOR
- NMLS
Addresses and Serving Areas
Primary Serving Area
Year Started
1987
Time Zone
Eastern Standard Time (EST)
Licenses
- 525372
Awards
2024- 2025 Preside...
Scotsman Guide Rec...
MIBOR Affiliate of...
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Achievements
- MIBOR affiliate of the year
- Top 1% of Loan Originators
- President's Club Recognition
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Hobbies
- Spending time with family and friends
- Co-Marketing with referral partners
- Visiting States and Countries that I have not visited prior
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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