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Jamie Stephenson, Ruoff Mortgage
Senior Loan Officer | NMLS 525372 | Ruoff Mortgage...

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Jamie and Tori were both incredibly responsive and helpful. This combined with their friendliness made the process feel totally manageable when it can otherwise feel overwhelming.
Reply from Jamie Stephenson, Ruoff Mortgage
November 3rd, 2025 03:51 PM
It's great to know that you found both Tori and myself responsive and helpful during your experience, Amy. I'm pleased that our approach made the process easier for you. Should you need any more assistance in the future, I'm here to help. Thank...
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jamie was great she stayed patient with me though the whole time of buying my first home and answered any questions i had in a timely manner
Reply from Jamie Stephenson, Ruoff Mortgage
October 16th, 2025 04:26 PM
I'm grateful for your kind words, Ivanna. It's rewarding to know that my patience and responsiveness helped as you navigated buying your first home. If any more questions come up or you need further assistance, feel free to reach out. Thank...
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We have always had a wonderful experience working with Jamie and her team! Always very professional and efficient!
Reply from Jamie Stephenson, Ruoff Mortgage
October 16th, 2025 03:26 PM
I'm pleased to hear that you've consistently had positive experiences working with me and my team, David and Chandy. Being professional and efficient is important to me, and I'm glad it has made a difference for you. If there's anything more...
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Jamie Stephenson, Ruoff Mortgage has received a review with 5 star rating from Zayden
Reply from Owner
April 18th, 2026 10:47 AM
I appreciate your positive feedback, Zayden. Thank you for your 5-star rating! If you have any questions or need assistance in the future, feel free to reach out.
Everything was easy to understand
Reply from Jamie Stephenson, Ruoff Mortgage
October 15th, 2025 03:13 PM
I'm pleased to know that the process was clear and easy to understand, Zayden. Making things straightforward for you is an essential part of my work. If there's anything else you need or any questions you'd like to discuss, please feel free...
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Jamie is an absolute treasure. Communication is superb. Knowledge is off the charts. Incredible in every way. Truly beautiful person inside and out.
Reply from Owner
April 18th, 2026 10:47 AM
I'm truly grateful for your generous words, Phillip. It's rewarding to know that my communication and expertise resonated with you. I strive to provide the best support throughout the mortgage process. If there's ever anything more you need,...
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Jamie and Toni. Jamie is an absolute treasure. I don't know if you guys realize how good of employees you have here with these 2 women. They are a dynamic duo. Communication is superb. Knowledge is off the charts. They are incredible in every...
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Reply from Jamie Stephenson, Ruoff Mortgage
September 30th, 2025 03:19 PM
Thank you, Phillip, for your generous words. I'm truly grateful to know that my efforts, along with Toni's, had such a positive impact on your experience. We work hard to communicate effectively and bring our knowledge to every interaction....
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Jamie is my "rock". She is just amazing when it comes to her 24/7 communication with me and my clients, her "I can get it done" attitude, and always in a good mood even when I know she's crazy busy. I can't imagine working with a better overall...
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Reply from Jamie Stephenson, Ruoff Mortgage
September 8th, 2025 03:19 PM
Rusty, I'm truly grateful for your kind words. Keeping communication open and maintaining a positive attitude, even during the busiest times, is something I strive to uphold. It’s great to know that my approach is working well for you and your...
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They went above and beyond to make it possible for me.
Reply from Jamie Stephenson, Ruoff Mortgage
September 2nd, 2025 03:46 PM
It’s great to hear that you felt supported throughout the process, Ronald. Going the extra mile to assist clients is something I take seriously, and I'm pleased to know it made a difference for you. If you ever need further assistance or have...
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Great experience
Reply from Owner
April 18th, 2026 10:47 AM
I'm glad to hear you had a positive experience, Armando. It's important to me that you felt satisfied throughout the process. If there's anything more I can assist you with, please don't hesitate to reach out. Thank you for choosing Ruoff Mortgage!...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgage Services
Renovation Loans
Refinance
Indiana Housing
USDA
Construction Loans
Jumbo Loans
VA
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Positions
- Ruoff Mortgage - Senior Loan OfficerMay 6th, 2024 - Current
- Caliber Home Loans - Sales ManagerFeb 1st, 2012 - May 3rd, 2024
Memberships
- MIBOR
- NMLS
Addresses and Serving Areas
Primary Serving Area
Year Started
1987
Time Zone
Eastern Standard Time (EST)
Licenses
- 525372
Awards
2024- 2025 Preside...
Scotsman Guide Rec...
MIBOR Affiliate of...
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Achievements
- MIBOR affiliate of the year
- Top 1% of Loan Originators
- President's Club Recognition
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Hobbies
- Spending time with family and friends
- Co-Marketing with referral partners
- Visiting States and Countries that I have not visited prior
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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