James Clay III at CrossCountry Mortgage

Name: James Clay III at CrossCountry Mortgage
Address: 1739 Rowan Suite A, Louisville, Kentucky, 40203
Telephone: +1-502-299-2529
Rating: 4.77

Originating Branch Manager | NMLS #47632

4.77

(42)

Mortgage

Mortgage Loan Officer

Contact Info

(502) 200-9277

Louisville, KY

https://www.crosscountrymortgage.com/louisville-ky-2906/james-clay-iii?marketing_campaign=00898

Location & Business Hours

Business Hours

Tues

8:30 AM to 5 PM

Wed

8:30 AM to 5 PM

Thu

8:30 AM to 5 PM(Open now)

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4.77

(42)

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4.61

(23)

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5.0

(10)

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Very hard to get a hold of people. They use bait and switch.

It started off great but towards the end there could have been better communication from Mizzie to us and the realtor and attorney. . Overall, everything was taken care of but there was some additional stress I think could have been avoided....

Reply from James Clay

May 26th, 2024 01:05 PM

Thank you for your feedback, Leah. I appreciate your honesty and I’m sorry to hear that you felt there was a lack of communication towards the end of the process. I always strive to deliver a seamless experience, so I regret that we didn’t...

The best to do it ! Thank you guys for all the love & support ! Talk about family .. yea this is family right here 🖤

I wanted some time to settle into our new home to have a chance to leave an honest review. My husband and I are extremely thankful for Jim and his team at CrossCountry Mortgage. Buying a house in general is not the easiest experience, but Jim...

Reply from James Clay at CrossCountry Mortgage...

March 7th, 2024 02:10 PM

We love our Annia! And what a cool house!

First home buying experience. There are not enough words to describe how impressive, responsive, and knowledgeable the James Clay Team is. Every person (from the realtor to the final title company personnel) raved about their experience with...

Reply from James Clay

March 7th, 2024 02:11 PM

Thank you so much, Anthony, for your generous review. The team and I are overjoyed to hear about your positive first home buying experience with us. We aim to provide an outstanding, seamless service for every step of the journey and it's fantastic...

Jim Clay is thoughtful, kind, incredibly responsive and on top of it. He was a joy to partner with on this transaction and I enjoyed getting to know him. One of the best lenders I’ve worked with.

Reply from James Clay at CrossCountry Mortgage...

March 7th, 2024 03:21 PM

I'm incredibly grateful for your kind feedback, Stacy. It was a pleasure to partner with you on this transaction and I'm thrilled to hear that you had a positive experience with us here at CrossCountry Mortgage. I strive to be as responsive...

When I purchased my first home back in 2020, I had the worst experience with my former lender. It made me extremely skeptical to even attempt trying to buy another home; especially a bigger, more valuable home. Jim and Jake Clay completely...

Reply from James Clay

March 7th, 2024 03:21 PM

I truly appreciate your heartfelt review, Hagan. Helping you navigate through this process was a rewarding experience for me and Jake. It's amazing to hear that we managed to change your perspective towards securing a home loan, especially...

I am very satisfied with Jim, Jacob, and Mizzie. They all were on top of everything and kept me informed while working our way through the process. This is my second time using Jim and his team and will be back a third time if I decideTo move...

Reply from James Clay

March 7th, 2024 03:26 PM

Thank you so much for your generous feedback, Will! I'm thrilled to hear that you had a positive experience with our team for the second time. We strive to keep our clients informed and make the loan process as seamless as possible. We look...

Rob Ring did a great job helping us find a good rate. He also did a good job communicating with us and his support staff.

James Clay III at CrossCountry Mortgage has received a review with 5 star rating from Jim H

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Louisville, KY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #47632 | Branch NMLS #1831409

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans